Questions about
Pay on Credit
Housing Premium
Home Loans
Housing Protect
Is it safe to pay through Housing Pay Rent?
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Your security is our priority. Housing does not store any of your confidential information and all your transactions are secure and encrypted.
How do I benefit by using Housing Pay Rent?
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Housing allows you to pay the house rent, office rent, security deposit etc through Credit Card. You will get to earn handsome cash-backs and reward points.
Are there any charges for using Housing Pay Rent?
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We levy a small convenience charge when you pay through credit card. The amount is mentioned in the payment page and is included in the final payment.
How do I pay the house rent through Housing?
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You will need to sign up and enter some basic details such as your landlordâs name, account information and your rent amount. This is a one-time activity only. The next time you will not be asked to enter all these details again.
Can I pay rent through Housing if my landlord is not registered on it?
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Of course! Your landlord will receive the rent even if he is not registered on Housing. If you have entered the correct details of the bank, the transaction will be completed and the landlord will be notified on successful completion through an SMS.
How do I win rewards or cashbacks when I use Housing Pay Rent?
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Offers, cashbacks, reward points, airmiles and much more await you when you pay through Housing. We have partnered with the best brands for the same.
Credit card rewards vary from bank to bank. You can contact your bank to understand exactly how much you can expect when you spend your money online.
How will my landlord receive the rent through Housing?
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You will be asked to enter your landlordâs bank account details. These details are verified and when you transact, Housing transfers the rent amount to your landlordâs account. The amount is usually transferred instantly. But sometimes, it may take up to 48 hours to reflect in the landlord's account.
How can I get the rent receipt after successful rent payment?
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Rent receipts will be generated automatically and you will receive it on the email address that you have provided. You can also download it anytime from transaction history. Make sure that you have also provided us details such as your landlordâs PAN number and the rental address.
Will I be able to claim HRA if I pay through Housing?
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Absolutely! You can submit the rent receipts to claim the HRA exemption. Housing generates receipts for all the payments you have completed.
What is Housing Coin?
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For every user signing up using your referral code, you will get 1 Housing Coin which will be equivalent to 20% discount on your convenience fee
How many coins can I use per transaction?
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You can use only one Housing Coin per transaction
What will I get when I refer my friends?
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You will be getting one Housing Coin when your friend will use your referral code to make their first payment on Housing Pay on Credit
What will my friend get when I refer?
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Any person who uses your referral code will get 20% off on the convenience fee
Can I refer a friend who is already registered with Housing?
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Referral code is applicable on first transaction only
How many friends can I invite?
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There is no limit on the number of people you can invite to Pay on Credit. So go & invite your whole world. You get the benefits every time a person joins with your code. So, more the friends you invite, the more you benefit.
How can I invite my friends if I or my friend donât use Whatsapp?
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No problem. You can share your code with any other medium like a direct message, Facebook, etc. Just remember, your friend needs to use your code before making their first payment for both of you to benefit.
How much cashback will I get?
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You get instant 50% cashback on your last paymentâs convenience fee. Up to âš300.
When is the cashback credited into my wallet?
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When your friendâs first payment is successfully transferred to their beneficiary, we calculate the cashback amount basis your last payment and credit immediately into your wallet.
What benefit will my friend get?
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Your friend gets an instant 20% off on the fee. Up to âš300.
Where can my friend apply the code while making their first payment?
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After installing the Housing app & starting a new payment with âPay on Creditâ, your friend will see the option âHave an invite code?â before clicking on the âTotal Payâ button. They need to enter your code and apply before making the payment.
Can I only invite my friends?
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You can invite anyone who has an Indian phone number but hasnât paid on Pay on Credit before.
Can I invite someone who already uses Housing Pay on Credit?
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No. You will only get the benefit when you invite people who havenât paid on Pay on Credit before.
What is the wallet? How can I use it?
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Your Housing wallet is just like an actual wallet. Every rupee in your wallet, without any limits whatsoever, can be used for your payments on Pay on Credit.
Is there a limit on the amount I can use from the wallet?
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No. There is no limit on the amount you can use from your wallet on your payments on Pay on Credit.
What is Housing Premium?
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Housing Premium is your way to directly contact owner properties for your rent or buy journey.
What can be your expectation as a Home Seeker from Housing Premium?
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With Housing Premium, you can connect directly with owners of brokerage-free properties. We also offer assisted plans (Relax and MoneyBack) where our dedicated Relationship Managers will help you find a personalized home and provide exclusive services. This saves you both time and money! For more information, visit our Landing page https://housing.com/premium
What is the plan validity?
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Various plans have different validities, ranging from a minimum of 45 days to a maximum of 90 days.
What are the different types of plans?
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Connect (Basic), Connect+ (Premium), Relax (Assisted), MoneyBack
What is the Relax or Assisted plan?
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In this plan, we assign a dedicated relationship manager. Your RM understands your requirements, finds properties for you on Housing, and calls owners to verify if all the details match your requirements.
What is the MoneyBack plan?
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In the MoneyBack plan, along with a dedicated relationship manager, you can also claim a refund if you are not satisfied or in case of any genuine concern. Your RM understands your requirements, finds properties for you on Housing, and calls owners to verify if all the details match your requirements.
How soon can you get the property after subscribing to the Relax or MoneyBack plan?
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The timeline to find a property varies based on the user's specific requirements. While we cannot guarantee a specific duration, it's typically observed that property searches are completed within a reasonable timeframe after purchasing the plan.
What is the search criteria for the number leads provided for different plans?
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The search criteria for the number leads (i.e. Number of owner contacts) provided for different plans is based on factors like - city, service chosen (buy/rent) and the nearby localities.
Are there any lower validity plans for finding property faster?
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We also have Sachet/Trial Plans for Connect+ and Relax with a validity of 5 days, providing a total of 5 owner contacts/day. Again for Relax plans you will be assisted by a dedicated Relationship Manager.
Is there any refund/cancellation policy?
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In case of genuine concerns, we have a refund policy which is applicable only for the MoneyBack plan; subject to our terms and conditions. If youâre not satisfied with any of the plans, you can always write to us at support@housing.com.
When can I claim/apply for the refund, if I am not satisfied with the purchased plan?
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As mentioned, for the MoneyBack Plan in case of genuine concerns, a full refund will be processed if requested after 2 weeks of plan activation and within 7 days of plan expiration. (As per Terms and Conditions)
What are the terms and conditions?
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To know more about T&C, visit this https://contents.housing.com/2/65/301296/746/8451a2cf-4ad1-4c67.pdf
What does an EMI mean?
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EMI refers to the âEquated Monthly Installmentâ which is the amount you will pay to us on a specific date each month till the loan is repaid in full. The EMI comprises the principal and interest components which are structured in a way that in the initial years of your loan, the interest component is much larger than the principal component, while towards the latter half of the loan, the principal component is much larger.
What is a Home loan?
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Home Loan is a secured loan given by a bank against the security/hypothecation of an underlying property. In the event of failure to repay by the borrower, the bank can, subject to laws of India, attach/sell the underlying property and recover the principal amount and any outstanding interest thereon. A home loan can be availed for buying an under-construction property, resale property or even to construct a house on a vacant piece of land.
How does tenure affect the cost of a loan?
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The longer the tenure of the loan, the lesser will be your monthly EMI outflow. Shorter tenures mean greater EMI burden, but your loan is repaid faster. If you have a short-term cash flow mismatch, your bank may increase the tenure of the loan, and your EMI burden comes down. But longer tenures mean payment of larger interest towards the loan and make it more expensive.
Do you get a tax benefit on the loan?
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Yes. Resident Indians are eligible for certain tax benefits on both principal and interest components of a loan under the Income Tax Act, 1961. Under the current laws, you are entitled to an income tax rebate for interest repayment up to Rs. 1,50,000 /- per annum. Moreover, you can get added tax benefits under Section 80 C on repayment of principal amount up to Rs. 1,00,000 /- per annum.
How is the rate of interest, processing fee, pre closure fee determined on my Home loan?
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Unlike personal loans, every bank has a single rate of interest for all customers and it does not vary from customer to customer. The Fixed rate of interest will be slightly higher than the Variable rate of Interest. So it depends on which option you choose.
What is a floating rate home loan?
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If the interest rate on the loan varies periodically over the loan tenure, then it is called a floating rate home loan. Lenders have their own base rate which determines the rate of interest charged on a home loan. The base rates of banks are revised from time to time based on RBI directives as well as other factors, which leads to an increase or decrease in the EMI amount payable.
What is a fixed rate home loan?
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Fixed rate home loans are offered at a predetermined interest rate during the loan period and these remain unchanged during the loan period irrespective of market conditions. This can be a huge benefit when market volatility starts affecting interest rates. For instance, if the RBI increases interest rates on loans, then people with fixed rate home loan will not be affected by any increase or decrease in the market interest rates and the EMI amount will remain unchanged. This type of home loan is less popular these days.
Is prepayment of home loan allowed?
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Yes, one can repay the loan amount before completion of the scheduled loan tenure by making a lump sum payment towards paying off the loan. In such cases, the bank may decide to apply some penalties in the range of 2-3% of the principal amount outstanding. Some banks and NMFC (non-banking financial companies) do not charge any penalty on making prepayment of a home loan.
What is Home loan pre-approval?
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Home loan pre-approval is a facility provided by banks and NBFCs to their customers, which allow those interested in purchasing a house with the particulars regarding their eligibility even before they have decided on a property to purchase.
What Benefits do I get as part of Cyber Protect Plan?
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Cyber Protect plan offers 2 thingsâServices from Boxx Insurance and Insurance from Bajaj Allianz General Insurance Co. (BAGIC). Boxx Insurance provides 3 benefitsâIdentity Monitoring which will check all leaked information such as passwords, order history etc. using mobile number and email, Digital Risk Assessment which will help understand digital safety score based on questions, and Cyber Safety & Awareness Training.
What Benefits do I get as part of Rent Protect Plan?
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The Rent Protection cover is a combination of coverages that will safeguard you in case there is an Accidental Death, Permanent Partial or Total Disability, Accidental related hospitalisation expenses and Critical Illness inpatient care hospitalisation. Additionally, this cover allows to get a second medical opinion on a complex illness, and get medical referral on a phone call.
What is Maximum Coverage under Cyber Protect Plan?
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A maximum of INR 1L can be claimed every month.
What is Maximum Coverage under Rent Protect Plan?
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The Rent Protect cover allows Critical Illness cover upto INR 1L, Personal accident benefits upto INR 1L, and Accidental Hospitalisation expenses upto INR 60,000.
How to raise Claim for Cyber Protect?
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You can either call the toll free number 1800-209-5858, or email at gagichelp@bajajallianz.co.in to raise your claim
How to raise Claim for Rent Protect?
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The claim can be raised by any of these methods: - Through a phone call 1800-102-4488. Through email - customerfirst@careinsurance.com. Using website - https://www.careinsurance.com/rhicl/claim/login
How to cancel my subscription plan?
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To cancel your subscription you can either mail at support@housing.com or you can directly cancel the subscription from your UPI/Card payment application you had used for subscription.
What all benefits do I get as a part of a Device Protect Plan?
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Device Protect Plan offers 2 thingsâ Services from Boxx Insurance and One Time Screen Replacement upto a max of âš10K for smartphones and tablets
Will my monthly premium amount for insurance or subscription plans be auto-deducted?
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Yes, for a smoother checkout experience, we will add the monthly premium amount for your insurance or subscription plans to your checkout page automatically. You may remove the monthly subscription amount from your checkout page if you wish to discontinue your subscription plan. If you wish to unsubscribe from a plan, you may do so through your account.