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Frequently asked questions

Questions about
Housing Premium
Home Loans
What is Housing Premium?
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Housing Premium is your way to directly contact owner properties for your rent or buy journey.
What can be your expectation as a Home Seeker from Housing Premium?
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With Housing Premium, you can connect directly with owners of brokerage-free properties. We also offer assisted plans (Relax and MoneyBack) where our dedicated Relationship Managers will help you find a personalized home and provide exclusive services. This saves you both time and money! For more information, visit our Landing page https://housing.com/premium
What is the plan validity?
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Various plans have different validities, ranging from a minimum of 45 days to a maximum of 90 days.
What are the different types of plans?
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Connect (Basic), Connect+ (Premium), Relax (Assisted), MoneyBack
What is the Relax or Assisted plan?
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In this plan, we assign a dedicated relationship manager. Your RM understands your requirements, finds properties for you on Housing, and calls owners to verify if all the details match your requirements.
What is the MoneyBack plan?
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In the MoneyBack plan, along with a dedicated relationship manager, you can also claim a refund if you are not satisfied or in case of any genuine concern. Your RM understands your requirements, finds properties for you on Housing, and calls owners to verify if all the details match your requirements.
How soon can you get the property after subscribing to the Relax or MoneyBack plan?
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The timeline to find a property varies based on the user's specific requirements. While we cannot guarantee a specific duration, it's typically observed that property searches are completed within a reasonable timeframe after purchasing the plan.
What is the search criteria for the number leads provided for different plans?
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The search criteria for the number leads (i.e. Number of owner contacts) provided for different plans is based on factors like - city, service chosen (buy/rent) and the nearby localities.
Are there any lower validity plans for finding property faster?
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We also have Sachet/Trial Plans for Connect+ and Relax with a validity of 5 days, providing a total of 5 owner contacts/day. Again for Relax plans you will be assisted by a dedicated Relationship Manager.
Is there any refund/cancellation policy?
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In case of genuine concerns, we have a refund policy which is applicable only for the MoneyBack plan; subject to our terms and conditions. If you’re not satisfied with any of the plans, you can always write to us at support@housing.com.
When can I claim/apply for the refund, if I am not satisfied with the purchased plan?
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As mentioned, for the MoneyBack Plan in case of genuine concerns, a full refund will be processed if requested after 2 weeks of plan activation and within 7 days of plan expiration. A service charge of Rs. 499 will be deducted. (As per Terms and Conditions)
What are the terms and conditions?
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To know more about T&C, visit this https://contents.housing.com/2/65/301296/746/1fda72fc-028f-407b.pdf
What does an EMI mean?
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EMI refers to the ‘Equated Monthly Installment’ which is the amount you will pay to us on a specific date each month till the loan is repaid in full. The EMI comprises the principal and interest components which are structured in a way that in the initial years of your loan, the interest component is much larger than the principal component, while towards the latter half of the loan, the principal component is much larger.
What is a Home loan?
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Home Loan is a secured loan given by a bank against the security/hypothecation of an underlying property. In the event of failure to repay by the borrower, the bank can, subject to laws of India, attach/sell the underlying property and recover the principal amount and any outstanding interest thereon. A home loan can be availed for buying an under-construction property, resale property or even to construct a house on a vacant piece of land.
How does tenure affect the cost of a loan?
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The longer the tenure of the loan, the lesser will be your monthly EMI outflow. Shorter tenures mean greater EMI burden, but your loan is repaid faster. If you have a short-term cash flow mismatch, your bank may increase the tenure of the loan, and your EMI burden comes down. But longer tenures mean payment of larger interest towards the loan and make it more expensive.
Do you get a tax benefit on the loan?
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Yes. Resident Indians are eligible for certain tax benefits on both principal and interest components of a loan under the Income Tax Act, 1961. Under the current laws, you are entitled to an income tax rebate for interest repayment up to Rs. 1,50,000 /- per annum. Moreover, you can get added tax benefits under Section 80 C on repayment of principal amount up to Rs. 1,00,000 /- per annum.
How is the rate of interest, processing fee, pre closure fee determined on my Home loan?
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Unlike personal loans, every bank has a single rate of interest for all customers and it does not vary from customer to customer. The Fixed rate of interest will be slightly higher than the Variable rate of Interest. So it depends on which option you choose.
What is a floating rate home loan?
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If the interest rate on the loan varies periodically over the loan tenure, then it is called a floating rate home loan. Lenders have their own base rate which determines the rate of interest charged on a home loan. The base rates of banks are revised from time to time based on RBI directives as well as other factors, which leads to an increase or decrease in the EMI amount payable.
What is a fixed rate home loan?
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Fixed rate home loans are offered at a predetermined interest rate during the loan period and these remain unchanged during the loan period irrespective of market conditions. This can be a huge benefit when market volatility starts affecting interest rates. For instance, if the RBI increases interest rates on loans, then people with fixed rate home loan will not be affected by any increase or decrease in the market interest rates and the EMI amount will remain unchanged. This type of home loan is less popular these days.
Is prepayment of home loan allowed?
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Yes, one can repay the loan amount before completion of the scheduled loan tenure by making a lump sum payment towards paying off the loan. In such cases, the bank may decide to apply some penalties in the range of 2-3% of the principal amount outstanding. Some banks and NMFC (non-banking financial companies) do not charge any penalty on making prepayment of a home loan.
What is Home loan pre-approval?
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Home loan pre-approval is a facility provided by banks and NBFCs to their customers, which allow those interested in purchasing a house with the particulars regarding their eligibility even before they have decided on a property to purchase.