The Electricity Department of the Government of Puducherry is responsible for the transmission, distribution, and supply of electricity in Puducherry. The department provides an online facility for the residents to pay the Puducherry electricity bill online. In addition, it provides a host of other services, which ensures convenience and eliminates the need to physically visit the department for availing of these services. In this article, we will discuss the steps to pay electricity bill online in Puducherry.
Puducherry electricity bill: How to register as a user?
Residents of Puducherry are required to first register themselves as a user on the department’s website to pay the electricity bill online.
- Go to the official portal of the Electricity Department of Puducherry https://pedservices.py.gov.in/.
- Click on the ‘Consumer Registration’ option on the top right corner of the home page.
- It will direct the user to the registration page. In step 1, verify the email by entering the email ID and captcha code. Click on ‘Create Consumer’ to proceed.
- In the next step, verify the mobile number.
- In the final step, create your password.
- After successfully registering as a user on the portal, users can log in by clicking on the ‘login’ option on the home page.
How to pay Puducherry electricity bill online?
- Go to the homepage of the electricity department’s portal.
- Click on ‘Quick Payment’ option given on the menu bar at the top.
- On the next page, provide your consumer number and mobile number. Click on ‘Next’ button to proceed.
- The next page will display the electricity bill amount to be paid by the user.
- Verify details and click on ‘Proceed’.
- The user will be directed to the payment gateway. Select the payment mode to pay the Puducherry electricity bill online.
- After the transaction is completed, an online electricity bill payment receipt will be created. Save the document for future reference.
Puducherry electricity department: Online services
The various services offered by the Puducherry electricity department through its official portal include:
- Counter details
- Tariff details
- FPPCA Tariff details
- Low-tension (LT) services
- Download BBPS (Bharat Bill Payment System) / QuickPay receipt
- Name change on connection
- Temporary disconnection
- Online submission of new service connection
Puducherry electricity department: How to check payment status?
- Visit the portal of the Puducherry electricity department https://pedservices.py.gov.in/ .
- Click on ‘Quick Payment’.
- Choose ‘Quick Pay Status’.
- Submit the transaction number or consumer number and mobile number in the given fields.
- Click on ‘Status’ to check the payment status.
Puducherry electricity department: How to register complaint online?
Consumers can register their grievances online through the Puducherry electricity department’s official portal.
- Visit the main portal of the Puducherry electricity department https://electricity.py.gov.in/.
- Scroll down to the Important Links section. Click on ‘For Complaints’.
- Click on ‘Register your Complaints’ link.
- A new window will open. The user will be directed to the CPGRAM’s page.
- Sign into the page. It will direct the user to the complaints page.
- After submitting the complaint, a complaint number will be generated.
- Users can also check their complaint status online.
FAQs
What is the price of one unit in Pondicherry?
The cost of electricity in Pondicherry is Rs 2.25 or Rs 30/kW (per 1-100 units) for domestic consumers.
How to apply for new electricity connection in Puducherry?
Go to the official portal of the Puducherry’s electricity department. Click on the link for the online submission of the new service connection. Choose the category from the dropdown to proceed and in the next step, choose the application category. Select the region and provide other relevant details and click on submit.
What services are offered by the Puducherry electricity department?
The Puducherry electricity department offers various services, which include new connection applications, load reduction, name change in connection, and low-tension services.
How to register a complaint on the Puducherry electricity department?
Visit the main portal of the Puducherry electricity department to register complaints online.
How to pay Puducherry's electricity bill offline?
Visit the nearest Puducherry electricity department office. Make sure to carry the electricity bill. You can complete the payment through cash, cheque, debit card, or credit card. A receipt will be provided after the payment.
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