The Maharashtra State Co-operative Housing Societies Federation has recently launched the Sahakar Samvad, a grievance redressal portal for co-operative housing societies. The online portal can be accessed on https://sahakarsamvadhousingfed.in/.
According to media reports, more than 1,25,000 housing societies in Maharashtra will benefit from this online facility. The website can be accessed in English and Marathi.
Before the launch of this portal, members of a society had to physically go to the registrar office to file a complaint. This website will provide ease of service and allow people to track the progress and status of each complaint.
Sahakar Samvad: Charges to file grievance
The fee for filing a complaint is Rs 50 per complaint. A person can file over 24 types of complaints using this portal.
Sahakar Samvad portal: Types of complaints that can be filed
- Misrepresentation
- Share certificate
- Membership
- Nomination
- Non-occupancy charges
- Transfer premium
- Non supply of copies
- Tampering, suppression and destruction of records
- Non acceptance of payments/documents
- Records and books of society
- Annual accounts/reports
- Any other matter
- Misappropriation/misapplication of funds
- Defaulter/disqualified member
- Investment of funds
- Reconciliation of accounts
- Audit/audit rectification report
- Non-conducting election
- Rejection of nomination in election
- Non-convening general body meeting
- Non-calling of committee meeting
- Resignation by the committee
- Non-filing of returns and statement
How to file the complaint on the Sahakar Samvad portal?
- Log on to https://sahakarsamvadhousingfed.in/.
- Click on ‘Lodge a Complaint’.
- On the next page, click on ‘Register a Complaint’.
- Enter all the information
- You can upload documents by choosing relevant files
- Once all data is filled, click on ‘Submit’.
Once the complaint is filed online, it will be directed to the concerned Joint/Deputy/Assistant Registrar of Co-operative Societies for action and resolution. All the complaints will be tracked, monitored and confirmed by controlling officers to ensure timely action.
How to track complaints registered on Sahakar Samvad portal?
- On the homepage, click on ‘Track a complaint’.
- Enter email id/mobile number and password and click on ‘login’.
- If you don’t know the password, click on ‘Forgot Password’.
- Enter your mobile number and click on ‘Send OTP’. Reset the password and
Alongside the online portal, a mobile application has been launched by the federation.
Sahakar Samvad: Contact information
For any technical or payment related issues, you can write to support@sahakarsamvadhousingfed.in.
FAQs
Where can you file complaints regarding co-operative housing societies?
You can file complaints online at https://sahakarsamvadhousingfed.in/.
What is the fee for lodging a grievance?
You have to pay a fee of Rs 50 per complaint on the Sahakar Samvad portal.
How many people are expected to benefit from the Sahakar Samvad portal?
Members of over 1,25,000 housing societies in Maharashtra are expected to benefit from this online grievance portal.
How many languages can the portal be accessed in?
The portal can be accessed in English and Marathi.
Who can file a complaint on the Sahakar Samvad portal?
Members or prospective members of a concerned society can file a complaint on the Sahakar Samvad portal.
| Got any questions or point of view on our article? We would love to hear from you. Write to our Editor-in-Chief Jhumur Ghosh at jhumur.ghosh1@housing.com |