Question 1

Is it safe to pay through Housing Pay Rent?

Accepted Answer

Your security is our priority. Housing does not store any of your confidential information and all your transactions are secure and encrypted.

Question 2

How do I benefit by using Housing Pay Rent?

Accepted Answer

Housing allows you to pay the house rent, office rent, security deposit etc through Credit Card. You will get to earn handsome cash-backs and reward points.

Question 3

Are there any charges for using Housing Pay Rent?

Accepted Answer

We levy a small convenience charge when you pay through credit card. The amount is mentioned in the payment page and is included in the final payment.

Question 4

How do I pay the house rent through Housing?

Accepted Answer

You will need to sign up and enter some basic details such as your landlord’s name, account information and your rent amount. This is a one-time activity only. The next time you will not be asked to enter all these details again.

Question 5

Can I pay rent through Housing if my landlord is not registered on it?

Accepted Answer

Of course! Your landlord will receive the rent even if he is not registered on Housing. If you have entered the correct details of the bank, the transaction will be completed and the landlord will be notified on successful completion through an SMS.

Question 6

How do I win rewards or cashbacks when I use Housing Pay Rent?

Accepted Answer

Offers, cashbacks, reward points, airmiles and much more await you when you pay through Housing. We have partnered with the best brands for the same.

Credit card rewards vary from bank to bank. You can contact your bank to understand exactly how much you can expect when you spend your money online.

Question 7

How will my landlord receive the rent through Housing?

Accepted Answer

You will be asked to enter your landlord’s bank account details. These details are verified and when you transact, Housing transfers the rent amount to your landlord’s account. The amount is usually transferred instantly. But sometimes, it may take up to 48 hours to reflect in the landlord's account.

Question 8

How can I get the rent receipt after successful rent payment?

Accepted Answer

Rent receipts will be generated automatically and you will receive it on the email address that you have provided. You can also download it anytime from transaction history. Make sure that you have also provided us details such as your landlord’s PAN number and the rental address.

Question 9

Will I be able to claim HRA if I pay through Housing?

Accepted Answer

Absolutely! You can submit the rent receipts to claim the HRA exemption. Housing generates receipts for all the payments you have completed.

Question 10

What is Housing Coin?

Accepted Answer

For every user signing up using your referral code, you will get 1 Housing Coin which will be equivalent to 20% discount on your convenience fee

Question 11

How many coins can I use per transaction?

Accepted Answer

You can use only one Housing Coin per transaction

Question 12

What will I get when I refer my friends?

Accepted Answer

You will be getting one Housing Coin when your friend will use your referral code to make their first payment on Housing Pay on Credit

Question 13

What will my friend get when I refer?

Accepted Answer

Any person who uses your referral code will get 20% off on the convenience fee

Question 14

Can I refer a friend who is already registered with Housing?

Accepted Answer

Referral code is applicable on first transaction only

Question 15

How many friends can I invite?

Accepted Answer

There is no limit on the number of people you can invite to Pay on Credit. So go & invite your whole world. You get the benefits every time a person joins with your code. So, more the friends you invite, the more you benefit.

Question 16

What is my Invite Code?

Accepted Answer

Your invite code is ****

Question 17

How can I invite my friends if I or my friend don’t use Whatsapp?

Accepted Answer

No problem. You can share your code with any other medium like a direct message, Facebook, etc. Just remember, your friend needs to use your code before making their first payment for both of you to benefit.

Question 18

How much cashback will I get?

Accepted Answer

You get instant 50% cashback on your last payment’s convenience fee. Up to ₹300.

Question 19

When is the cashback credited into my wallet?

Accepted Answer

When your friend’s first payment is successfully transferred to their beneficiary, we calculate the cashback amount basis your last payment and credit immediately into your wallet.

Question 20

What benefit will my friend get?

Accepted Answer

Your friend gets an instant 20% off on the fee. Up to ₹300.

Question 21

Where can my friend apply the code while making their first payment?

Accepted Answer

After installing the Housing app & starting a new payment with “Pay on Credit”, your friend will see the option “Have an invite code?” before clicking on the “Total Pay” button. They need to enter your code and apply before making the payment.

Question 22

Can I only invite my friends?

Accepted Answer

You can invite anyone who has an Indian phone number but hasn’t paid on Pay on Credit before.

Question 23

Can I invite someone who already uses Housing Pay on Credit?

Accepted Answer

No. You will only get the benefit when you invite people who haven’t paid on Pay on Credit before.

Question 24

What is the wallet? How can I use it?

Accepted Answer

Your Housing wallet is just like an actual wallet. Every rupee in your wallet, without any limits whatsoever, can be used for your payments on Pay on Credit.

Question 25

Is there a limit on the amount I can use from the wallet?

Accepted Answer

No. There is no limit on the amount you can use from your wallet on your payments on Pay on Credit.

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