Your search for property ends here - Buy, Rent, Sell - Housing.com

                    PRIVACY POLICY  

 

Welcome to Housing.com’s Housing Agent App (“App”). The App is owned and operated by Locon Solutions Private Limited (“Housing.com” / “We”), a real estate information service provider which owns and operates the website www.housing.com (“Website”), for connecting people, including buyers, sellers and real estate agents in the real estate market.

Housing.com is committed to protecting your (“You” / “Your”/ “Yourself”) privacy while You access any of the services provided through the Website or the App (“Services”). This privacy policy (“Policy”) to familiarize You with the manner in which Housing.com uses and discloses Your information collected through the App. 

 

The terms of the Policy govern Your use of the App and the information accessible on, or from, this App. The Policy also lays down how Housing.com may collect, use and share any information You provide. BY ACCESSING AND USING THE APP, YOU AGREE TO THE TERMS OF THIS POLICY.  IF YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, PLEASE DO NOT USE THE APP.

 

Why We Collect Information from You

 

Housing.com uses the information collected from You to:

  • Provide You access to the Services;

  • Help You find the most relevant information for Your situation by customizing the Services to optimize Your user experience;

  • Keep You connected with Housing.com and update You with residential real estate-related news and information; and

  • Put You in touch with the right people to sell, buy, rent, or research residential real estate.

 

To Whom Does This Policy Apply

 

This Policy applies to all users of the App namely, Real Estate Professionals.

 

Real Estate Professionals (REPs): "Real Estate Professionals" or "REPs" include landlords, agents, developers, institutional property consultants, mortgage professionals and subscribers who have created accounts (free or paid) with Housing.com, via the Website or the App, to sell or rent real estate and participate in other Services that Housing.com offers or will offer in future to the professional real estate community.

 

What Information Do We Collect, and Where Do We Get It

 

Personally Identifiable Information: All information that can be used to uniquely identify or contact a single person is termed as “Personally Identifiable Information”. Personally Identifiable Information, for the purposes of this Policy, shall include, but not be limited to, information regarding Your name, address, mobile number, date of birth, gender, e-mail address, phone IMEI number and other relevant information.  Some of the Personally Identifiable Information is mandatory for use of the App. If You do not provide Personal Information that is classified as mandatory by the App, You shall not be able to avail the services offered by Housing.com.

 

Information We Collect from REPs: If You create a REP account with Housing.com, whether as a landlord, agent, developer or subscriber, we will ask you to provide Personally Identifiable Information  such as  Your name, the name of Your  company (if available), a phone number, and an email address.  

 

If You create a paid REP account and become a subscriber, we will require You to submit all information with respect to Your properties and the description of same based on information provided by landlords and agents, campaigns for such properties, etc. We will also collect financial data like credit card information and billing addresses from subscribers, so that we can handle billing. If You are a subscriber, a Housing.com representative may call You to verify Your information.

 

If you provide location information (like a ZIP code, street address, or even just a city) during the registration process or at any other time via Your account settings, we will store that information and associate it with Your account.

 

We may use and store information about Your location to provide localized features, to analyze our Services with the help of third-party analytics services, to provide You with relevant advertising and marketing materials, and otherwise to improve and customize the  Services.

 

Non Personal Information:  In addition to Personally Identifiable Information, the App may collect certain information automatically, including the type of mobile device You use, Your mobile devices unique device ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browsers You use, Your usage patterns, Your usage preferences, logs which are created when You access and use the App, and other information about the way You use the App. It could also include the number of times a particular browser or device has been shown a particular ad, or the generic categories about users and their interests (for example, “male flat buyer”).   Non-personal Information may also include information about the precise geographic location of the mobile device, which may be collected only if You permit such collection of such information. 

 

The above is termed as Non-Personal Information, i.e., any information that does not reveal Your specific identity such as the number of times a specific the App has been accessed, etc.

 

How We Share Your Information

 

Use of Personally Identifiable Information. Housing.com collects only such Personally Identifiable Information that it believes to be relevant with respect to use of the App and/or the Website.  Housing.com does not disclose Your Personally Identifiable Information to third parties other than for the reasons provided in the Policy.  Further, Housing.com does not rent, trade or sell Your Personally Identifiable Information in any manner, except as specified herein or unless express consent is sought from You.   

 

Housing.com uses Your Personally Identifiable Information to allow You to login to Your account or to resolve specific service issues, inform You of our new services or features and to communicate with You in relation to Your use of this App.  

 

Housing.com may disclose Your Personally Identifiable Information to its employees, independent contractors, affiliates, consultants, business associates service providers and distributors, on a need-to-know basis, and only if the disclosure will enable that entity to provide Housing.com with business, professional, or technical support, to provide you with the relevant Services or to respond to Your queries and fulfill Your requests regarding the App.  

 

Housing.com may share or disclose Your Personally Identifiable Information if Housing.com believes that doing so is appropriate to comply with a legitimate law, regulation, or legal request; to protect our rights or property; to protect the safety of our users; to address fraud, security, or technical issues; to comply with any applicable law, regulation, legal process or to respond to judicial process and provide information to law enforcement agencies or in connection with any investigation, or any manner required for the purposes of protecting Housing.com’s rights or interests, or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

 

Housing.com may also use the information You provide us to contact You from time to time to provide You with important information, required notices and marketing promotions and to inform you of changes to any of Housing.com’s policies and/or other administrative information, to conduct internal reviews and data analysis for the App, or to protect the integrity of the App.

 

From time to time, Housing.com may make available Your e-mail address to other organizations whose products or services Housing.com thinks You might find interesting. If You do not want us to share Your e-mail address with other companies or organizations, please let us know by emailing us at [email protected] or call our call centre at 03-333-333-3333.

 

Since You have supplied us with Your telephone numbers You may receive telephone or text message contact from us with information regarding new products and services or upcoming events. If You do not wish to receive such telephone calls or text messages, please let us know by e-mailing us at [email protected] or call our call centre at 03-333-333-3333.

 

Use of Non-Personal Information

 

As Non-Personal Information does not personally identify You, Housing.com may use and disclose Non-Personal Information for any other purpose.  

 

All Non-Personal Information collected may be used for-

  1. Housing.com’s business purposes and this may include the viewing or advertising of residential or commercial real estate, rental properties or to use associated services;

  2. analytical purposes, data usage;

  3. improving the Website or App, or Your user experience; and

  4. providing targeted advertisements to You.

 

By way of elaboration, with respect to Non-Personal Information automatically collected and stored in files, Housing.com may use this information to understand and analyze trends, to administer the App, to learn about user behavior on the App, and to gather demographic information about the user base as a whole.  Housing.com may use this information in its marketing and advertising services.  Housing.com may also use such information to measure traffic patterns on the App.  

 

In order to provide and improve our Services and to share relevant ads with You, provide interest-based advertising  show ads in a particular sequence, customize ads to a particular geographic region, determine when users respond to ads and reporting aggregated statistics regarding, for example, the effectiveness of advertising campaigns, we may use and disclose to our advertising and analytics partners the Non-Personal Information that we collect, including cookie data, some log data, and mobile data.   For our mobile products, we may use third-party service providers for the limited purpose of helping us analyze Your mobile log data and location data, so that we can improve and localize our Services, show You relevant advertisements, and study the way our mobile users interact with the App and the Services.

 

You hereby consent to all the above mentioned uses of Your Personally Identifiable Information and Non-Personal Information and agree not to hold Housing.com liable for any use of such information including, providing such information to third parties, in the manner provided herein.

 

Opt Out Option.  Housing.com reserves the right to track Your preferences and Your activity with respect to the App and collect Personally Identifiable Information and/or Non-Personal Information in the process.  You may opt out by clicking below if You do not want Housing.com to provide any information about You to any third party.  You may also opt out of tracking  Non Personal Information on the App.  

 

“Opt me out” 

 

By exercising the opt out option through this link inserts a cookie on the Your browser. We rely on this cookie to identify an opted-out user. We will not be able to identify an opted out user, if You:

  • Clears the cookie from his/her browser,

  • Uses a different browser, or

  • Uses a different computer.

However, an opted out user may be able to view suggestions by us pertaining to marketing, branding or promotional campaigns.

 

Third Party Information.  Housing.com may, via the App, provide You with third party information such as information on potential sellers / buyers / leads to enable You to use such information to maximise Your use of the App and to grow Your business.  You agree not to use any such third party  information, including, third party Personally Identifiable Information in any manner other than to contact such persons solely for the purpose of selling / leasing the properties listed by You on the Website / App.  You agree not to share, sell or use such third party information in any manner other than as provided in the Policy.

 

If You may upload third party information, including third party Personally Identifiable information, on the App such as information and photographs of the real estate properties listed by You, their owners, etc., prior to uploading any content, You agree to obtain  all rights, permissions and licenses from the owners of such properties and persons whose Personally Identifiable Information You may upload.  Housing.com shall not, in any manner, be liable for any claims raised by any third parties with respect to the information uploaded by You through the App.

 

User-Generated Content: If You use our user-generated content services, like posting an answer to any question of a buyer/lead, provide property related information, etc., please be aware that any Personally Identifiable Information You submit there can be read, collected, or used by other users and could be used to send You unsolicited messages. We shall not be responsible for the personally identifiable information You choose to submit in these forums.

 

General Matters

 

The Accuracy and Confidentiality of Your Account Information Is Your Responsibility: You are responsible for maintaining the secrecy and accuracy of Your password, email address, and other account information at all times. We recommend a strong password that You do not use with other services. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address provided by You.

 

Third-Party Websites: Our App may contain links to other websites. When You click on one of these links, You are navigating to another website. We do not accept liability for misuse of any information by any third party website. We shall not be liable or responsible for the content on websites that use the Housing.com search functionality. We encourage You to read the privacy statements of these websites, which may differ from ours.

 

Sale/Merger: Information about all our users and the website and App is a business asset of Housing.com. Consequently, such information, including users’ Personally Identifiable Information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the website and App, the Services or fulfil products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.

 

Security:  Housing.com strives to ensure the security, integrity and privacy of Your Personally Identifiable Information and to protect Your Personally Identifiable Information against unauthorized access or unauthorized alteration, disclosure or destruction.  We use commercially reasonable security measures to protect the loss, unauthorized access to, unlawful interception, misuse, and alteration of the information under our control.  For example, if and when You enter any sensitive personal information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).   However, no mobile application can fully eliminate security risks. For this purpose, Housing.com adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems.

 

In view of this, You agree that Housing.com shall not be responsible for any breach of security or for any actions of any third parties that receive Your Personal Information.

 

Notwithstanding anything contained in this Policy or elsewhere, Housing.com shall not be held responsible for any loss, damage or misuse of Your Personally Identifiable Information, if such loss, damage or misuse is attributable to a force majeure event i.e. an event that is beyond our reasonable control.

 

Policy Changes: We may update, change or modify this Policy or any parts thereof, to reflect changes to our information practices. If we make any change in how we use Your Personally Identifiable Information, we may  notify You by means of a notice on the App prior to the change becoming effective. In any event, we encourage You to periodically review this page for the latest information on our privacy practices.

 

Contact: If You have any questions or concerns about the Policy or any matter related thereto, please contact us at [●].

 

Copyright © 2015, Locon Solutions Private Limited

All rights reserved.