Bank of India credit card customer care number and details

Bank of India (BOI) provides various financial services to its consumers. Apart from offering some of the best financial products, it also ensures that all of its clients’ questions and problems are addressed in the best way possible. The Bank of India customer service is offered via toll-free phones, an online grievance form, and even email. Each of the Bank of India’s services has its own customer service setup and contact information. Customers who are comfortable approaching the bank on such platforms can easily identify the Bank of India’s presence on social media.

The Bank of India customer care operates a 24/7 call centre that assists clients with concerns about their goods and services. Customers can even have their cards hotlisted if they lose or steal them.

 

BOI credit card customer care

If you have any questions or concerns about your credit card, please contact the Bank of India customer care department at the following numbers:

All types of Enquiry	Toll-Free: 1800 220 088, Landline : (022) 40426005/40426006
Hot Listing (Deactivating Card)	Toll-Free: 1800 220 088, Landline : (022) 40426005 / 40426006
Merchant Enrolment	Landline : (022) 61312937

 

BOI credit card customer care postal address

Customers can also write to the Bank of India with questions or complaints. You must clearly state your problem in the letter, along with identification information such as your customer ID or payment card number. However, do not include any information about your PIN or CVV in the letter.

Letters should be sent to the following address:

BANK OF INDIA STAR HOUSE

C – 5, ‘G’ Block, Bandra Kurla Complex, Bandra (East), Mumbai 400051.

Ph: 022-66684444

For contact details of the Branches/ Zones, you can visit ‘Locate Us’ on the Home Page.

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Bank of India credit card grievance redressal

If you have a complaint or a problem that you want to be handled, please visit https://www.bankofindia.co.in/forms/GrievanceTrack. You will be asked to enter the following data:

• Full name
• Address
• Email ID
• Landline number
• Mobile number
• If you are an existing customer
• Account number
• State
• City
• Branch
• Complaint category
• Product and services
• Nature and details of the complaint
• Captcha code

 

Tracking the status of the grievance

If you want to keep track of the status of your complaint, go to https://www.bankofindia.co.in/forms/GrievanceTrack. 

• Fill in the Grievance Reference Number.
• Enter the code shown below.
• When you click ‘Check Now,’ you will be able to see the status of your grievance.

 

Fraudulent transaction: Process to take action

Any transaction in the account that was not approved directly by the cardholder is considered fraudulent. If any unauthorised or fraudulent transaction occurs in your account but is not done by you or without your knowledge, you may take immediate action and report it in any of the following channels:

• Contact customer support via the BOI credit control Android/iOS Mobile App (1800 103 1906 / 1800 220 229 / 022) – 40919191) 
• You can also send an email to headoffice.cpdcreditcard@bankofindia.co.in