The Kerala Real Estate Regulation and Development Rules were notified in 2018. Previously, the Kerala RERA rules were repealed by the state government, as it seemed to favour the builder fraternity. However, the dedicated portal was re-launched early 2020 and is now fully operational.
RERA Kerala: Latest updates
QR code mandatory for real estate projects from Sep 1: Kerala RERA
August 25, 2023: The Kerala RERA has introduced a Quick Response code (QR code) for each Kerala RERA project. From September 1, 2023, promoters are required to display a QR code on all project promotions and advertisements. The move aims to help homebuyers get information about housing projects easily. The QR code of each project registered under Kerala RERA will be available for download in the promoter’s dashboard on the website, next to the certificate download section. The advertisement and prospectus issued by the promoter specify the Kerala RERA website address and include details of registered projects and the registration number obtained from the authority.
RERA Kerala: Objectives
The objectives of Kerala RERA are as follows:
- Safeguard the interests of allottees.
- Ensure accountability of all stakeholders in the real estate industry.
- Promote transparency by minimising delays and fraud and following fair practices.
- Impose rules and regulations for both buyers and promoters.
- Establish a fast-track dispute resolution process.
- Act as an intermediary between the allottee and the allotter.
- Foster good governance to instil investor confidence.
RERA Kerala: How to view registered projects?
- Go to the official Kerala RERA website at https://rera.kerala.gov.in/. Scroll down the page. Click on ‘Registered Projects’. OR, Click on ‘List of Registered Projects’ under Projects in Public Corner.
- On the subsequent page, enter the project name.
- Click on ‘Search’.
- Scroll down to view project details. Click on ‘more information’ to see other details.
RERA Kerala: How to view registered agents?
- Go to the official Kerala RERA website at https://rera.kerala.gov.in/.
- Click on ‘List of Registered Agents under Agent Corner.
- The list of registered agents will be displayed. So far, 543 agents are registered.
RERA Kerala: How to file complaints?
The RERA Kerala allows all complainants to file their grievances with the Authority or the Adjudicating Officer, for any contravention of the provisions of the RERA Act. Complaints against any builder, home buyer or agent, can be filed under Section 31 of the Act.
Form
Use Form M for all complaints directed to the Authority.
Charges
A fee of Rs 1,000 needs to be paid in the form of a demand draft and drawn on a scheduled bank payable at Thiruvananthapuram, in favour of the ‘Kerala Real Estate Regulatory Authority’.
Requirements
A complainant should make three sets of the complaint and enough number of copies that can be sent to the respondents with supporting documents. These should be sent to the Authority by registered post or in person, at the RERA Kerala office. However, once the portal is operational completely, all complaints can be sent online.
How can the complaint be presented?
The complainant may, in person or through an advocate, present the case. If legal services are being hired, it should be as per provisions and rules laid out in Section 56 of the Act. Also, a vakalat, duly attested with enrollment number and affixture of court fee stamp and Advocate Welfare Fund stamp, as prescribed in the civil court procedure, should be filed.
Authorisation
An authorised representative (not the advocate) should furnish an authorisation, with all necessary details such as name, address, e-mail, contact details, etc., that may be required for communication purposes.
How does RERA Kerala deal with complaints with similar facts?
If it is found that multiple complaints of the same or similar nature have been filed, seeking similar relief, the Authority can club all these complaints and hear and take action on it through common proceedings. Similarly, even the Adjudicating Officer may dispose of complaints through common proceedings, if the complaints are against, say, a common promoter/builder, or based on similar facts.
Also read: How to get EC certificate in Kerala
RERA Kerala: How to file complaints before adjudicating officer?
Form
Complaints directed to the Adjudicating Officer should be filed as prescribed under Section 12, 14, 18 and 19 of the Act. You can fill Form N, which is an application to the Adjudicating Officer.
Charges
A fee of Rs 1,000 needs to be paid in the form of a demand draft and drawn on a scheduled bank payable at Thiruvananthapuram, in favour of the ‘Kerala Real Estate Regulatory’.
Requirements
The application should be presented either in person by the applicant himself or through an authorised representative, as per Section 56 of the Act. The necessary vakalat or memo of authorisation, duly attested with affixture of applicable court fee stamp and Advocate Welfare Fund stamp, should be filed.
About authorised persons
If any party has hired legal services or an authorised representative to appear before the Adjudicating Officer, he/she may not be entitled to be heard in person, unless permitted by the Authority.
RERA Kerala: How to register a real estate project?
You will need to fill Form A and as per the rules laid out in Chapter III of the Kerala Real Estate Regulatory Authority (General) Regulations-2020, submit the form with necessary documents and the fee to the Authority. In order to successfully register your project, you are required to submit details such as name, photograph, contact numbers, address, information about other partners and directors in the company, PAN, Aadhaar, annual report, auditor’s report, details about the project, amenities, parking spaces, legal title deed, development and layout plans, joint development agreement (if applicable), details of the land, etc. In short, you will be required to furnish any and every detail associated with your project for verification.
View RERA Kerala regulations here.
See also: How to check Kerala land fair value
RERA Kerala: How to register a real estate agent?
You will need to fill Form G, available in the ‘Downloads’ section of the RERA Kerala website. Real estate agents in Kerala will also need to furnish all details, such as address and contact details, type of business, website, e-mail id, PAN, Aadhaar, address proof, etc.
RERA Kerala: Documents required
Here are the documents required for registering with RERA Kerala:
For promoters
- Balance sheet of the previous financial year (audited by a CA)
- PAN card copy
- Income Tax Return (ITR) for the last three years
- A copy of a title deed with a clear title of the land’s promoter should be specified
- The real estate project’s open parking area
- A self declaration stating all the allottees will have the same rights with no discrimination.
- All the details of encumbrances, like title, interest, dues, litigation etc, on which the development is proposed.
- Details of all existing projects with their status, total area, carpet area, built area, etc.
For agents
- Address proof of partners/agent/directors
- PAN card copy
- Passport size photographs of directors, agents, or partners
- Registration certificate, in case of a firm or a company
- Income Tax Returns for the last three years
RERA Kerala: Registration fee and charges
To register with RERA Kerala, a real estate agent is required to pay a registration fee of Rs 25,000 in addition to a fee of Rs 2,50,000.
RERA Kerala: Contact details
- RERA Kerala office address: Swaraj Bhavan, 5th Floor, Nanthancode, Kowdiar PO, Thiruvananthapuram-695003
- Contact no: 9497680600
- Email: info.rera@kerala.gov.in
FAQs
Where is Kerala RERA?
Address of Kerala RERA is: Kerala Real Estate Regulatory Authority Swaraj Bhavan, 5th floor, Nanthancode, Kowdiar P O Thiruvananthapuram, Kerala PIN - 695003 Phone : 9497680600 Email : info.rera@kerala.gov.in
In order to appeal to the Appellate Tribunal, which form should I fill?
You should download and fill Form L, for appeals to the Appellate Tribunal.
What is the penalty for non-compliance with RERA Kerala?
Penalty may be imprisonment for a term which may extend up to three years, or fine which may extend up to 10% of the estimated cost of the real estate project, or both.
Who is the chairman of RERA Kerala?
PH Kurian IAS (Rtd) is the chairman of RERA Kerala and can be reached at chairman.rera@kerala.gov.in
Harini is a content management professional with over 12 years of experience. She has contributed articles for various domains, including real estate, finance, health and travel insurance and e-governance. She has in-depth experience in writing well-researched articles on property trends, infrastructure, taxation, real estate projects and related topics. A Bachelor of Science with Honours in Physics, Harini prefers reading motivational books and keeping abreast of the latest developments in the real estate sector.
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