I am deeply disappointed with the service provided by this apartment management. We made a booking for an apartment back in December 2020, and it's now July 2023, and there has been no update whatsoever regarding the apartment handover or obtaining the Occupancy Certificate (OC). This level of inefficiency and lack of communication is unacceptable. Whenever we tried to inquire about the possession date, the management treated us rudely and seemed completely disinterested in our concerns. It's astonishing that they expect customers to wait for such an extended period without any clear explanation or timeline for the handover. The lack of transparency and professionalism is appalling, and it reflects poorly on the management's competence and commitment to customer satisfaction. I cannot fathom how they can neglect their responsibilities to this extent. Throughout this entire ordeal, we have been left in the dark, feeling frustrated and deceived. I can confidently say that this has been one of the worst experiences we have ever had with any property management company. I strongly advise potential customers to steer clear of this establishment unless they enjoy being treated with disrespect and facing uncertainty about their property investment. It's clear that the management prioritizes their own convenience over the well-being and peace of mind of their customers. In conclusion, this has been an absolute nightmare of an experience, and I cannot emphasize enough how disappointed I am with the lack of professionalism, communication, and consideration from the management. Save yourself the stress and look elsewhere for a property management company that values its customers and takes their responsibilities seriously.read more