Dakshin Haryana Bijli Vitran Nigam Limited is a public sector company that supplies power to Gurugram and other districts located in the southern region of Haryana. It offers a host of online services for the convenience of its customers including bill payment, complaint registration and applying for new connections. In this article, we discuss the steps for online DHBVN bill payment and other services you can avail online.
Electricity charges in Gurugram
DHBVN has a unit-wise distribution of electricity prices. The rates for Gurugram are as follows:
| Units of electricity consumed | Price per unit |
| Up to 50 | Rs 2 |
| 51 – 150 | Rs 2.5 |
| 151 – 250 | Rs 5.25 |
| 251 – 500 | Rs 6.3 |
| More than 500 | Rs 7.1 |
See also: How to reduce home electricity bills?
Online services offered by DHBVN
DHBVN has an official website as well as a mobile app that enables customers to avail various services from the comfort of their homes. Some of the services offered are as follows:
Bill and consumption history checking
DHBVN offers you an option of checking your electricity bill on its official website. All you need to do is visit the website and select ‘Bill Information’ from the menu. Go to the ‘View Bill’ tab and enter your customer account number or registered mobile number to view your electricity bill and due date.
To check the history of your power consumption, visit ‘My Account’ on the homepage and select ‘Consumption’ -> ‘Consumption History’ from the drop down menu. Enter your account number and password to login and check the consumption history.
Bill payment
You can pay your electricity bill online on the website itself after obtaining the details to avoid last minute hassles. Moreover, this service can also be availed on the DHBVN mobile application and various UPI apps as well.
Applying for a new connection
Applying for a new power connection has been made easy by DHBVN as it can be done online on the official website. Just click on the ‘New Connection’ option on the website’s homepage and select ‘Apply.’ You will be redirected to a form that you would need to fill and submit. After the verification of your details, you will be intimated of the further steps by DHBVN.
Applying for a solar connection
To apply for a new solar power connection on the DHBVN website, click on the ‘Solar Connection’ option on the homepage. Login using your credentials and fill out the form. You will also be required to submit a copy of your documents such as Aadhaar and PAN card, previous electricity bill and a photograph of the connection site. You will be intimated of the further details within a few days of applying.
Registering complaints
Should you have any problems related to your power connection, you can register a complaint with DHBVN over their website or SMS. To do this, select the ‘Register Complaints’ option from the menu on the homepage. Enter your credentials to login and file your complaint. You can also track the status of your complaint by login in from the same menu later.
Similarly, you can also register a complaint using the mobile application. Simply login to the app using your credentials and select ‘Lodge Complaint’ from the homepage. Fill in the required details and description of your complaint and submit.
Viewing power outage locations
DHBVN also allows consumers to obtain information about power outages and major faults in the district. For this, you need to select ‘Power Outages’ from the service section on the homepage. On entering the required circle, you will be shown the complete details about power outages and their durations in the selected area.
DHBVN Gurugram electricity bill payment online
Residents of Gurugram can pay their electricity bill online in several ways. Here’s how:
DHBVN official website
On the DHBVN official website, select the ‘Pay Your Bill’ icon. You will be required to login using your registered mobile number and an OTP. On logging in, you will be able to view your bill details. Select the suitable payment method from the options provided (net banking, credit/debit card, UPI, e-wallet) and complete the transaction by entering the OTP. Do not forget to save the receipt for future reference.
DHBVN mobile application
Download the DHBVN mobile application from Play Store or AppStore. Open the application and login by entering the required credentials. Once you have logged in, select the ‘Pay Bill’ option. You will then be shown the net payable amount which you can pay by netbanking, credit/debit card, UPI or e-wallet. Complete the transaction by entering the OTP and save a copt of the e-receipt.
Paytm
To pay your electricity bill over Paytm, open the app and select the ‘Electricity Bill’ option under Recharge & Bill Payments menu. Select ‘Haryana’ from the drop down menu followed by ‘Dakshin Haryana Bijli Vitran Nigam Limited’ from the list of electricity providers. Enter your DHBVN account number and click on ‘Proceed’ to view your bill and complete the transaction. Save a copy of the e-receipt for your records.
How to pay the DHBVN electricity bill offline?
You can also pay your electricity bill in person by visiting your nearest DBVHN office. Once you have located the office in your area, you can visit it and obtain your bill details by providing your DHBVN account number. You can make the payment in cash, cheque or digital transfer using the details provided by them. After paying the bill, collect a copy of the receipt and save it for future reference.
DHBVN customer care details
Should you face any problem regarding your bills, you can always contact the customer care centre of DHBVN. You can obtain the details from the official website or refer to the following:
| Toll free numbers | 1912, 1800 180 4334 |
| 1912@dhbvn.org.in | |
| WhatsApp number | 8813999708 |
FAQs
How can I avail DHBVN services online?
You can avail DHBVN services online on their official website or by downloading their mobile application.
What online services does DHBVN offer?
DHBVN offers a host of online services such as bill payment, applying for new connections, filing complaints and checking power outage details.
How can I check my electricity bill online?
You can check your electricity bill on the official website of DHBVN by selecting ‘Bill Information’ -> ‘View Bill.’ You will be asked to enter your login credentials before viewing your bill.
How can I file a complaint online?
You can file a complaint online on DHBVN’s official website or application by selecting ‘Register Complaint’ and logging in using your credentials.
Is it safe to pay my DHBVN electricity bill through UPI apps?
Yes, you can pay your DHBVN electricity bill through UPI apps such as Paytm and PhonePe.
What is the toll-free number of DHBVN?
You can contact the customer care centre of DHBVN on the toll-free numbers 1912 or 1800 180 4334.
What is the official email address of DHBVN?
The official email address of DHBVN is 1912@dhbvn.org.in
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