September 22, 2023: The agriculture ministry on September 21 launched an AI (artificial intelligence) Chatbot for the Pradhan Mantri Kisan Samman Nidhi (PM Kisan) scheme in New Delhi. The AI Chatbot launch marks a significant step towards enhancing the efficiency and reach of the scheme, and also providing farmers prompt, clear and accurate responses to their queries.
Launching the AI Chatbot, agriculture minister Kailash Choudhary said the initiative was in in line with Prime Minister Narendra Modi’s vision to bring positive change to lives of farmers and improve governance through use of technology.
Chaudhary said the AI Chatbot would help in accessing scheme information and resolving grievances. He also called upon the need to widen the service to link it with other related issues such as weather information, soil conditions and bank payments, etc. The minister complemented the ministry officials for onboarding the technology in a short span of time, adding that it will ease the burden for agriculture officials.
The successful launch of the AI Chatbot for the PM Kisan scheme reaffirms the government’s commitment to leveraging technological advancements for the welfare of farmers, the ministry said in a statement. Manoj Ahuja, secretary, department of agriculture & family welfare, noted that the AI chatbot will also be implemented for other major schemes of the Ministry in coming months.
Features of PM Kisan chatbot; benefits for farmers
The PM Kisan AI Chatbot acts as a comprehensive guide for the beneficiaries, providing them with timely and accurate responses to their queries related to the scheme. This is the first AI Chatbot integrated with a major flagship scheme of the Central government. It has been developed and improved with the support of EKstep foundation and Bhashini. The introduction of the AI chatbot in the PM Kisan grievance management system is aimed at empowering farmers with a user-friendly and accessible platform.
What information can you get with PM Kisan chatbot?
In its first phase of development, the AI chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status and other scheme-related updates.
How to access PM Kisan AI Chatbot?
The PM Kisan AI chatbot is accessible through the PM Kisan mobile app. The chatbot is integrated with Bhashini, which offers multilingual support and caters to the linguistic and regional diversity of the PM Kisan beneficiaries. This integration of advanced technology will not only enhance transparency but will also empower farmers to make informed decisions.
In how many languages can PM Kisan Chatbot communicate?
Currently, the chatbot is available in five languages ─ English, Hindi, Bangla, Odia and Tamil. It will soon be available in all 22 languages spoken in India, the government said.
What is PM Kisan Yojana?
Launched in February 2019 by the Central government, the PM Kisan scheme aims to support the financial needs of land-holding farmers in India. The scheme offers an annual financial benefit of Rs 6,000 in three equal instalments to eligible farmers’ families through a direct benefit transfer (DBT) mode. Since its inception, more than Rs 2.61 lakh crore has been disbursed to over 11 crore farmers till date.
One of the largest DBT schemes globally, PM Kisan has played a vital role in providing income support to landholder farmer families across the country with cultivable land. The scheme’s direct benefit transfer has ensured timely financial assistance to millions of farmers, including women beneficiaries, contributing to their socio-economic well-being. During the Covid pandemic, more than Rs 1.75 lakh crore was transferred to the beneficiaries that provided a great relief to farmers and their families in a difficult time.
For PM Kisan, the government has also developed a mobile app with the feature of face authentication-based e-KYC. This app is first mobile app that use face authentication-based e-KYC feature in any benefit scheme of the government. This mobile App is easy to use and is easily available for download on Google Play store.
This app is a wonderful example of modern technology, through which, now the farmer can complete his e-KYC sitting at home even in remote areas of the country without any OTP (one time password) or fingerprint, just by scanning his face. Farmers can also assist 100 other farmers in their neighbourhood to complete e-KYC at their doorstep. In addition, the government has also extended the facility for completing e-KYC of farmers to state government officials, allowing each official to do e-KYC for 500 farmers.
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An alumna of the Indian Institute of Mass Communication, Dhenkanal, Sunita Mishra brings over 16 years of expertise to the fields of legal matters, financial insights, and property market trends. Recognised for her ability to elucidate complex topics, her articles serve as a go-to resource for home buyers navigating intricate subjects. Through her extensive career, she has been associated with esteemed organisations like the Financial Express, Hindustan Times, Network18, All India Radio, and Business Standard.
In addition to her professional accomplishments, Sunita holds an MA degree in Sanskrit, with a specialisation in Indian Philosophy, from Delhi University. Outside of her work schedule, she likes to unwind by practising Yoga, and pursues her passion for travel.
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