How does RERA help in case of project delays?

Buying a home is one of the most significant financial decisions for any individual, and delays in project completion can lead to immense stress, financial strain, and uncertainty for homebuyers. To address these concerns and bring transparency and accountability to India’s real estate sector, the Real Estate (Regulation and Development) Act, commonly known as RERA, was introduced. One of its key focuses is safeguarding the interests of buyers in cases where housing projects do not proceed as promised. This article explores how RERA acts as a protective shield for homebuyers facing project delays.

Understanding Section 18 of the RERA Act

Section 18 of the RERA Act empowers homebuyers to seek compensation or cancel their allotment if the developer fails to hand over the property within the agreed timeframe or does not adhere to the terms stated in the sale agreement. This provision aims to ensure that developers are held responsible for delays in project completion and for not delivering on the promised specifications, amenities, or construction standards. According to this section, if there is a delay in possession or any shortcoming in the delivered property, the developer must either refund the amount paid by the buyer with applicable interest or offer compensation for the inconvenience caused.

Key provisions of Section 18 of the RERA Act

Section 18 of the RERA Act outlines several key protections for homebuyers:

• Entitlement to compensation for delays: If a developer fails to hand over the property within the promised timeframe, the buyer can claim compensation. This may include a refund of the paid amount or interest for the period of delay.

• Obligation to rectify defects: Should the property have construction flaws or fail to meet the agreed-upon standards, the buyer can request the developer to address the issue. If the builder does not resolve it within 30 days, the buyer has the right to seek financial compensation.

• Option to exit the agreement: In cases where the developer does not fulfill the terms of the agreement or delays possession, the buyer can choose to terminate the contract and request a full refund.

• Builder’s accountability for delays: When the developer is at fault for project delays, they are required to compensate the buyer. This is usually in the form of interest on the amount already paid, with the rate determined by the respective state’s RERA authority.

• Requirement to disclose delays: Developers are also legally bound to inform buyers of any delay in possession, explain the reasons, and communicate a revised delivery timeline.

Impact of Section 18 of the RERA Act on homebuyers

Section 18 of the RERA Act has significantly empowered homebuyers by providing them with a legal remedy against project delays and unfulfilled commitments. Prior to this provision, buyers often had little recourse when developers failed to deliver properties on time or deviated from the terms promised at the time of sale. With no clear accountability, many buyers faced long delays without compensation.

This section now ensures that developers are held responsible for such delays. If a builder fails to hand over possession as per the agreed timeline, the buyer is entitled to receive compensation or interest on the amount already paid. The rate of interest is determined by the respective state RERA authority and is generally aligned with current bank lending rates.

For instance, if a homebuyer has paid Rs 20 lakh for a property and the possession is delayed by six months, the builder is legally required to pay interest for the delay. In more severe cases, where possession is indefinitely delayed or the promised amenities are not delivered, the buyer also has the option to cancel the booking and receive a full refund.

This provision is particularly helpful for those who have financed their purchase through a home loan. Even if the buyer is unable to move into the house due to delays, they must still continue paying EMIs. Section 18 offers a way to claim compensation for this financial burden, providing much-needed relief to buyers facing such situations. Overall, the section acts as a safeguard for homebuyers, especially those with ongoing loan obligations.

Common reasons for project delays

Several recurring challenges can lead to delays in handing over possession of properties to buyers:

• Regulatory hold-ups: Securing mandatory government approvals is a time-consuming process. Any delay in obtaining clearances like occupancy certificates or environmental permits can postpone the completion and delivery of the project.

• Disputes with contractors: Conflicts between developers and their contractors or subcontractors can interrupt the construction schedule. These disagreements often lead to project standstills, affecting the overall timeline.

• Financial hurdles: If a builder encounters monetary issues, it can directly impact the pace of construction. Insufficient funds may delay payments to vendors, laborers, or suppliers, resulting in a slowdown or halt in work.

• Unforeseen disruptions: Events such as natural calamities, pandemics, or changes in political or legal frameworks fall under force majeure. These situations are beyond the control of the developer and can significantly delay project timelines.

How does RERA ensure timely delivery of the projects?

RERA enforces accountability by compelling builders to stick to committed project deadlines. If these deadlines are not met, the authority is empowered to levy significant penalties, thereby encouraging timely possession as promised in the sale agreements. The Act uses several strategies to uphold this goal:

• Mandatory timeline disclosure and progress updates: Developers are required to declare the expected completion date of the project at the time of registration with RERA. This timeline is also reflected in agreements with homebuyers. Additionally, builders must regularly upload quarterly progress reports and approvals on the RERA portal, ensuring transparency and public access to construction status.

• Penalties for delays: If a developer fails to meet the declared schedule or violates RERA’s mandates, they face hefty financial penalties. This provision acts as a deterrent and helps keep projects on track.

• Compensation for homebuyers: Should a project be delayed beyond the committed date, buyers can approach RERA to claim compensation. This generally includes interest for the period of delay, offering financial relief to affected buyers.

• Grievance redressal through dedicated forums: RERA has established regulatory bodies and appellate tribunals that serve as platforms for resolving disputes between builders and buyers. These forums aim to deliver fair and timely resolutions to ensure the rights of homebuyers are protected.

Legal options offered by RERA in case of project delays

If your builder is not handing over possession on time or is failing to meet the agreed terms, you can take the following steps to safeguard your rights:

• Maintain proper documentation: Make sure you have a clear record of the agreement, including the promised possession date, property specifications, and any verbal or written assurances from the builder.

• Issue a formal notice: In case of delays or unmet promises, send an official written notice to the builder outlining the issues and requesting compensation or a refund.

• Approach RERA: If the builder fails to respond or resolve the issue, you can lodge a complaint with the respective state RERA authority. RERA can investigate the matter and may direct the builder to compensate or refund the amount paid.

• Pursue legal remedies: If RERA’s intervention doesn’t yield a satisfactory outcome, you have the option to approach a consumer court for further legal relief.

Legal options in case of project delays outside RERA

Besides RERA, homebuyers have additional legal channels to raise complaints regarding delayed possession. These include approaching the National Company Law Tribunal (NCLT) and the National Consumer Disputes Redressal Commission (NCDRC).

Filing a refund claim through NCDRC

As per NCDRC guidelines, if the possession of a property is delayed by more than a year, buyers are entitled to claim a refund from the builder. Depending on the property’s value, the case can be filed at different levels:

• District Commission: For disputes involving up to Rs 50 lakh
• State Commission: For claims between Rs 50 lakh and Rs 2 crore
• National Commission: For cases exceeding Rs 2 crore

To initiate the process, buyers must provide evidence of payments made, all relevant documents, and communication records with the builder.

Filing a case through NCLT

If the delay is due to the builder’s financial distress or insolvency, buyers can file a case under the Insolvency and Bankruptcy Code (IBC), 2016. This requires the support of at least 100 buyers or 10% of the total allottees in the project. Once the case is admitted, a resolution professional is appointed to manage the repayment or refund process.

Protection under other laws

In addition to the above, laws like the Domestic Building Contracts Act, 1995 offer further safeguards. This legislation ensures that construction follows approved plans, meets quality standards, and is completed within the stipulated timeframe.

Housing.com POV

The introduction of RERA, especially provisions like Section 18, marks a turning point in India’s real estate journey—transforming what was once a builder-centric industry into a space that prioritises the homebuyer’s rights. While it’s encouraging to see regulatory frameworks being enforced with growing seriousness, one must acknowledge that laws alone cannot guarantee timely possession or builder accountability. Their real power lies in how effectively buyers exercise their rights and how consistently authorities enforce compliance.

In many ways, the delay in a housing project isn’t just a legal inconvenience—it’s a disruption of dreams, financial plans, and family stability. RERA has brought us a step closer to trust and transparency in real estate, but it’s the collective awareness and assertiveness of homebuyers that will determine whether builders truly begin to respect timelines as more than just marketing promises. For the Act to fulfil its real potential, enforcement mechanisms must evolve, penalties must sting, and judicial processes must become quicker. Only then will timely delivery become the norm, not the exception.