Haryana Chief Minister Manohar Lal Khattar, on May 10, 2016, announced that a Disputes Redressal Forum would be established, to reduce litigations and public grievances concerning the Haryana Urban Development Authority (HUDA).
The chief minister, who is also the chairman of HUDA, said the decision to set up the forum has been taken, following receipt of a large number of grievances of allottees concerning various issues.
HUDA follows a process of conducting draws, to allot units to the applicants. The applicants, who are selected in the draw, are issued a letter of allotment, which includes the terms and conditions, as well as the mode and schedule of payments.
The forum would have five zones (Faridabad, Gurgaon, Hisar, Panchkula and Rohtak) and would be headed by zonal administrators, who would organise special camps to reduce litigations and redress public grievances of allottees of HUDA, vis-à-vis estate offices, a spokesperson of HUDA said.
See also: Haryana allows additional FAR
All concerned officers would participate in the camps and sort out issues of individual allottees, including delay in issuance of allotment letters, delay in depositing the 15% amount and instalments, due to non-delivery of allotment letters, he said.
Issues relating to offer of possession, physical possession, variation in dimensions or sizes of plots, non-availability of approved zoning plan and non-completion of development works, will also be covered, he said. The schedule of the camps will be informed to the public well in advance, the spokesperson added.
