In India, the Income Tax (IT) Act of 1961 sets the rules and regulations for the levy and collection of income tax, a tax that is charged on the income of all individuals and organisations. The income tax that an individual or organisation is required to pay is based on the amount of their income and their tax slab and these are revised from time to time. This tax is an important source of revenue for the government and is used to fund various public welfare and development programs.
The Income Tax Department in India offers customer care services to assist taxpayers with any questions or issues they may have. Taxpayers can call the toll-free numbers provided by the department to get help with income tax e-filing, login issues on the e-filing website, online tax payment, information related to TAN and PAN and learning more about Form 26AS and Form 16. The customer care division of the Income Tax Department is skilled at helping customers with their inquiries.
Income tax helpline no.: Contact details
The income tax helpline number in India is 1800-180-1961. You can call this toll-free number to get help with your income tax-related queries.
You can also visit the website of the Income Tax Department of India (https://www.incometaxindia.gov.in/) to get more information and assistance with your income tax matters.
Income tax helpline no.: How to send queries online?
- The Income Tax Department assists taxpayers, including phone helplines and an online grievance redressal system called eNivaran.
- When calling the customer care helplines, it is essential to have the necessary details. The department encourages feedback on its services and is constantly working to resolve issues efficiently.
- The eNivaran system can be accessed by logging into the IT account on the IT website and submitting a grievance.
- The status of the grievance can be tracked using the acknowledgement number generated. Overall, the Income Tax Department strives to make the taxation process as simple as possible for taxpayers.
- You can ask your queries online under the section ‘ask queries’.
Income tax helpline no.: Numbers for the income tax helpline
| Purpose | Helpdesk | Helpdesk number | Working hours |
| Income Tax Refund, Intimation, and Rectification Questions | Centralised Processing Center | 1800 103 4455 | From 08:00 hrs – 20:00 hrs (Monday to Friday) |
| Income Tax Returns or Forms can be filed electronically through the e-Filing Portal along with other value-added services | e-Filing | 1800 103 0025 | From 09:00 hrs – 20:00 hrs (Monday to Saturday) |
| TDS statement, Form 15CA processing, and Tax Credit (Form 26AS) queries | System for Reconciliation, Analysis, and Correction of TDS (TRACES) | 1800 103 0344 | From 10:00 hrs – 18:00 Hrs (Monday to Saturday) |
| Issuance/update of PAN & TAN applications through NSDL | Tax Information Network – NSDL | +91-20-27218080 | From 07:00 Hrs – 23:00 Hrs (All Days) |
| General Queries related to Income Tax | Aaykar Sampark Kendra (ASK) | 1800 180 1961 | 08:00 hrs – 20:00 hrs (Monday to Saturday) |
FAQs
What is the most effective way to contact income tax?
An icon stating 'Live Chat Online - Ask a Question' has been added to the main page of the department's website - www.incometaxindia.gov.in/. The department has delegated a team of experts and independent tax practitioners to answer general queries from taxpayers
What is the process for filing a complaint with the income tax portal?
There are multiple ways to do it.
(1) Open https://incometax.intelenetglobal.com/pan/pan.asp.
(2) Fill out the requisite details such as the complaint, the receipt number, etc.
(3) The grievance can be submitted by clicking the submit button.
