Ahmedabad is currently one of the most rapidly growing cities in India and is home to several top companies. The city accommodates several BPO companies that serve domestic as well as international clients. These companies that cater to a wide range of clients contribute fairly to the overall economy of the city. Besides this, Ahmedabad has a wide range of tech, finance, manufacturing and other such sectors that have majorly led to the city’s development.Â
Business landscape in Ahmedabad
Ahmedabad has recently witnessed huge, diverse growth in the business sector. The city has one of the top textiles and garment manufacturing industries and plays a significant role in the textile sector of the country. The IT and finance sectors have burgeoned with the establishment of several MNCs, and there is no doubt that the city has started becoming an IT and finance hub over the past few years. The manufacturing sector has also witnessed rapid growth, while the city has gone through massive infrastructure development due to the growth of these sectors. Overall, Ahmedabad has a broad business landscape that encompasses several major sectors and contributes significantly to the country’s economy.
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Top BPO companies in AhmedabadÂ
Moon Communication
Company type: Private limited company
Industry:Â BPO services
Sub-Industry: Inbound and outbound calling
Location: Ahmedabad
Founding date: 2007
Moon Communication is a company that provides inbound and outbound calling services and specialises in sectors such as telemarketing, handling customers and lead generation. They help their clients grow in the market while connecting the client with the right customers. Their main purpose is to increase engagement and improve connectivity that helps the client’s business flourish.Â
TTEC India Customer Solutions Pvt Ltd
Company type: MNC
Industry:Â ITES – BPO , KPO , LPO , MT
Location: Sarkhej – Gandhinagar Hwy, opp. L.J. College, Makarba, Ahmedabad Gujarat , 382210
Founding date: 2000
TTEC India Customer Solutions is a leading player in the Business Process Outsourcing industry. It specializes in providing customer experience, digital solutions, and technology services to businesses globally. With a commitment to excellence, it offers a wide array of services, including customer support, technical assistance, and digital marketing. It has successfully undertaken major projects for prominent clients, enhancing customer satisfaction and driving business growth. TTEC India Customer Solutions continues to innovate, leveraging cutting-edge technologies to deliver exceptional results.
Analytix Business Solutions India Pvt Ltd
Company type: MNC
Industry:Â ITES – BPO , KPO , LPO , MT
Location: A-Block, 2nd Floor, Sun WestBank Opp. City Gold Cinema, Ashram Road, Ahmedabad Gujarat , 380009
Founding date: 2005
Analytix Business Solutions India, located in the vibrant locality of Ashram Road, Ahmedabad, is a prominent player in the BPO sector. It specializes in providing advanced analytics, financial, accounting, and back-office services to businesses across various industries. It stands out for its analytical approach, helping clients make data-driven decisions and optimize their operations. The company has successfully executed major projects, assisting clients in streamlining their business processes and improving overall efficiency. With a focus on quality and accuracy, Analytix Business Solutions India continues to be a trusted partner for businesses seeking reliable outsourcing solutions.
I Serve Systems Pvt Ltd
Company type: MNC
Industry:Â ITES – BPO , KPO , LPO , MT
Location: 201/202 Infotower 1 Infocity, Nr Indroda Circle Airport Road, Gandhinagar Ahmedabad Gujarat , 382010
Founding date: 2002
I Serve Systems, situated in the heart of Ahmedabad in Gandhinagar, is a leading provider of outsourcing and technology solutions. The company offers a comprehensive range of services, including customer support, IT services, and business process optimization. It has a strong track record of successfully executing diverse projects for its clients, ranging from startups to established enterprises. With a dedicated team of professionals, I Serve Systems leverages its expertise to deliver tailored solutions that meet the unique requirements of each client. The company’s commitment to innovation and customer satisfaction has earned it a stellar reputation in the industry.
Crystal Voxx
Company type: Private limited company
Industry: BPO services
Sub-Industry: Customer support and sales
Location: Ahmedabad
Founding date: 2014
Crystal Voxx is a private company that delivers customer support and sales services to leading e-commerce companies. Some of their services include order processing, accounting and payroll, customer support in many languages, conversion of sales, healthcare services, etc. Crystal Voxx enhances the relationship between its clients and their customers by solving their queries.Â
EMentalist
Company type: Private limited company
Industry: BPO services
Sub-Industry: Call centre services
Location: Ahmedabad
Founding date: 2006
EMentalist is an outsourcing company situated in Ahmedabad that provides teletherapy services to reach out to individuals who support their mental health. Besides this, they help their clients with marketing and business services. Their services change depending on the needs of the client, while some of the services include crisis intervention, customer support services and teletherapy.Â
UniquesData
Company type: Private limited company
Industry: BPO services
Sub-Industry: Data entry and processing
Location: Ahmedabad
Founding date: 2012
UniquesData is a private company that offers market research and data analytics to its clients. It is one of the top BPO companies in the city and has a global client base. It aims at providing customised solutions to clients by researching their databases. Generally, they offer services like data extraction, data cleansing, data conversion, etc., making sure the client receives accurate services according to their needs.Â
eDataMine
Company type: Private limited company
Industry: BPO services
Sub-Industry: Research and analyticsÂ
Location: Ahmedabad
Founding date: 2009
eDataMine is another prominent BPO company in Ahmedabad that offers data analysis and research reports, helping clients establish themselves in the market. It is a globally famous company that provides outsourcing services. Besides this, it also conducts market surveys for clients, data processing and management, marketing and transcription services.Â
Dhyey
Company type: Private limited company
Industry: BPO services
Sub-Industry: Healthcare support services
Location: Ahmedabad
Founding date: 2013
Dhyey is another company that focuses on improving the client’s relationship with their customers. It offers customer support services and has a workforce of professionals who are quick to help customers out. The company’s main focus is on healthcare support services. It helps businesses in managing their business and customer base efficiently and provides cost-efficient services.Â
Hermanos BPM
Company type: Private limited company
Industry: BPO services
Sub-Industry: Business project management
Location: Ahmedabad
Founding date: 2010
Hermanos BPM specialises in business management services and helps businesses improve their efficiency and reduce operational costs. They offer services like web research, data analysis, marketing and sales, and they tailor their services according to the client. It helps the clients in improving their productivity and establishing the client in the competitive market.Â
Impact of BPO centres in Ahmedabad
BPO companies in Ahmedabad serve a wide range of clients and play a major role in helping businesses flourish in competitive markets. They also significantly contribute to the economy of the city as they have a major global reach. These companies help other businesses thrive by providing them with cost-effective solutions and improving their efficiency, which leads to developments in the city. BPO companies add to the city’s business diversity while helping a wide range of businesses survive, making Ahmedabad a hub for a wide range of sectors.Â
Real estate demand in AhmedabadÂ
BPO companies drive demand for both commercial and residential spaces as they require large areas to set up their offices in order to accommodate the workforce, and this leads to an increase in the demand for commercial real estate. BPO companies in Ahmedabad have increased the demand for commercial complexes and BPO offices in the city, and they have also caused an increase in real estate prices.Â
BPO companies generally hire a huge workforce, and these people tend to live in rented spaces, hence causing a surge in the rental market. The presence of these companies not only leads to an increase in land prices but also an increase in rents, which majorly contribute to the city’s economy.Â
Ahmedabad is currently one of the most rapidly growing cities in India and is home to several top companies. The city accommodates several BPO companies that serve domestic as well as international clients. These companies that cater to a wide range of clients contribute fairly to the overall economy of the city. Besides this, Ahmedabad has a wide range of tech, finance, manufacturing and other such sectors that have majorly led to the city’s development.Â
Business landscape in Ahmedabad
Ahmedabad has recently witnessed huge, diverse growth in the business sector. The city has one of the top textiles and garment manufacturing industries and plays a significant role in the textile sector of the country. The IT and finance sectors have burgeoned with the establishment of several MNCs, and there is no doubt that the city has started becoming an IT and finance hub over the past few years. The manufacturing sector has also witnessed rapid growth, while the city has gone through massive infrastructure development due to the growth of these sectors. Overall, Ahmedabad has a broad business landscape that encompasses several major sectors and contributes significantly to the country’s economy.Â
Top BPO companies in Ahmedabad
Â
Moon Communication
Company type: Private limited company
Industry:Â BPO services
Sub-Industry: Inbound and outbound calling
Location: Ahmedabad
Founding date: 2007
Moon Communication is a company that provides inbound and outbound calling services and specialises in sectors such as telemarketing, handling customers and lead generation. They help their clients grow in the market while connecting the client with the right customers. Their main purpose is to increase engagement and improve connectivity that helps the client’s business flourish.Â
TTEC India Customer Solutions Pvt Ltd
Company type: MNC
Industry:Â ITES – BPO , KPO , LPO , MT
Location: Sarkhej – Gandhinagar Hwy, opp. L.J. College, Makarba, Ahmedabad Gujarat , 382210
Founding date: 2000
TTEC India Customer Solutions is a leading player in the Business Process Outsourcing industry. It specializes in providing customer experience, digital solutions, and technology services to businesses globally. With a commitment to excellence, it offers a wide array of services, including customer support, technical assistance, and digital marketing. It has successfully undertaken major projects for prominent clients, enhancing customer satisfaction and driving business growth. TTEC India Customer Solutions continues to innovate, leveraging cutting-edge technologies to deliver exceptional results.
Analytix Business Solutions India Pvt Ltd
Company type: MNC
Industry:Â ITES – BPO , KPO , LPO , MT
Location: A-Block, 2nd Floor, Sun WestBank Opp. City Gold Cinema, Ashram Road, Ahmedabad Gujarat , 380009
Founding date: 2005
Analytix Business Solutions India, located in the vibrant locality of Ashram Road, Ahmedabad, is a prominent player in the BPO sector. It specializes in providing advanced analytics, financial, accounting, and back-office services to businesses across various industries. It stands out for its analytical approach, helping clients make data-driven decisions and optimize their operations. The company has successfully executed major projects, assisting clients in streamlining their business processes and improving overall efficiency. With a focus on quality and accuracy, Analytix Business Solutions India continues to be a trusted partner for businesses seeking reliable outsourcing solutions.
I Serve Systems Pvt Ltd
Company type: MNC
Industry:Â ITES – BPO , KPO , LPO , MT
Location: 201/202 Infotower 1 Infocity, Nr Indroda Circle Airport Road, Gandhinagar Ahmedabad Gujarat , 382010
Founding date: 2002
I Serve Systems, situated in the heart of Ahmedabad in Gandhinagar, is a leading provider of outsourcing and technology solutions. The company offers a comprehensive range of services, including customer support, IT services, and business process optimization. It has a strong track record of successfully executing diverse projects for its clients, ranging from startups to established enterprises. With a dedicated team of professionals, I Serve Systems leverages its expertise to deliver tailored solutions that meet the unique requirements of each client. The company’s commitment to innovation and customer satisfaction has earned it a stellar reputation in the industry.
Crystal Voxx
Company type: Private limited company
Industry: BPO services
Sub-Industry: Customer support and sales
Location: Ahmedabad
Founding date: 2014
Crystal Voxx is a private company that delivers customer support and sales services to leading e-commerce companies. Some of their services include order processing, accounting and payroll, customer support in many languages, conversion of sales, healthcare services, etc. Crystal Voxx enhances the relationship between its clients and their customers by solving their queries.Â
EMentalist
Company type: Private limited company
Industry: BPO services
Sub-Industry: Call centre services
Location: Ahmedabad
Founding date: 2006
EMentalist is an outsourcing company situated in Ahmedabad that provides teletherapy services to reach out to individuals who support their mental health. Besides this, they help their clients with marketing and business services. Their services change depending on the needs of the client, while some of the services include crisis intervention, customer support services and teletherapy.Â
UniquesData
Company type: Private limited company
Industry: BPO services
Sub-Industry: Data entry and processing
Location: Ahmedabad
Founding date: 2012
UniquesData is a private company that offers market research and data analytics to its clients. It is one of the top BPO companies in the city and has a global client base. It aims at providing customised solutions to clients by researching their databases. Generally, they offer services like data extraction, data cleansing, data conversion, etc., making sure the client receives accurate services according to their needs.Â
eDataMine
Company type: Private limited company
Industry: BPO services
Sub-Industry: Research and analyticsÂ
Location: Ahmedabad
Founding date: 2009
eDataMine is another prominent BPO company in Ahmedabad that offers data analysis and research reports, helping clients establish themselves in the market. It is a globally famous company that provides outsourcing services. Besides this, it also conducts market surveys for clients, data processing and management, marketing and transcription services.Â
Dhyey
Company type: Private limited company
Industry: BPO services
Sub-Industry: Healthcare support services
Location: Ahmedabad
Founding date: 2013
Dhyey is another company that focuses on improving the client’s relationship with their customers. It offers customer support services and has a workforce of professionals who are quick to help customers out. The company’s main focus is on healthcare support services. It helps businesses in managing their business and customer base efficiently and provides cost-efficient services.Â
Hermanos BPM
Company type: Private limited company
Industry: BPO services
Sub-Industry: Business project management
Location: Ahmedabad
Founding date: 2010
Hermanos BPM specialises in business management services and helps businesses improve their efficiency and reduce operational costs. They offer services like web research, data analysis, marketing and sales, and they tailor their services according to the client. It helps the clients in improving their productivity and establishing the client in the competitive market.Â
Impact of BPO centres in Ahmedabad
BPO companies in Ahmedabad serve a wide range of clients and play a major role in helping businesses flourish in competitive markets. They also significantly contribute to the economy of the city as they have a major global reach. These companies help other businesses thrive by providing them with cost-effective solutions and improving their efficiency, which leads to developments in the city. BPO companies add to the city’s business diversity while helping a wide range of businesses survive, making Ahmedabad a hub for a wide range of sectors.Â
Real estate demand in AhmedabadÂ
BPO companies drive demand for both commercial and residential spaces as they require large areas to set up their offices in order to accommodate the workforce, and this leads to an increase in the demand for commercial real estate. BPO companies in Ahmedabad have increased the demand for commercial complexes and BPO offices in the city, and they have also caused an increase in real estate prices.Â
BPO companies generally hire a huge workforce, and these people tend to live in rented spaces, hence causing a surge in the rental market. The presence of these companies not only leads to an increase in land prices but also an increase in rents, which majorly contribute to the city’s economy.Â
FAQs
Why are there so many BPO companies in Ahmedabad?
Ahmedabad has lower operational costs and a skilled workforce, which makes it a better option to set up BPO companies.
How to choose the right BPO company for a business?
You should choose a BPO company depending on the service they provide and your specific needs. For example, if you need a BPO company for healthcare, look for companies that specialise in this field and provide all the necessary services to help your business thrive.
Do BPOs in Ahmedabad work globally?
Yes, several BPOs in Ahmedabad are famous globally, and they also provide multilingual support for the global client base.
Which is the top BPO company in India?
Some of the top BPO companies in India are Wipro, IBM, Firstsource Solutions, etc.
Is working in a BPO stressful?
Yes, working in a BPO can be quite stressful as it requires a lot of research and conversations with the clients on a daily basis.
Is Genpact a good BPO company?
Genpact is one of the biggest BPO companies in India and is also one of the most sought-after.
Do BPO companies help with data migration and integration services?
Yes, some BPO companies do offer data migration and integration services, helping clients transition their data with ease.
What services do BPO companies generally offer?
BPO companies offer market research, data analysis, customer support, technical assistance and other such services to help businesses compete.
Do BPO companies offer disaster recovery?
Some BPO companies do provide disaster recovery in case of any mishap regarding data.
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