August 3, 2023: The Delhi Metro on August 3 extended the option of payment by Unified Payments Interface (UPI) at its ticket vending machines (TVMs) and ticket/customer care counters across the network.
The move is aimed at enhancing passenger convenience by implementing digital and seamless means of travel, it said in a statement.
“With the upgrade of machines at its stations across the Delhi-NCR network, passengers can now make payments to recharge smart cards/purchase metro QR tickets using UPI–supported mobile applications through smart phones as is done nowadays in every walk of life, be it at shopping malls, grocery store, vegetable vendor, etc. The option eliminates the need to carry cash or debit/credit cards and thereby reducing the load on their wallets,” the DMRC said in a statement.
The DMRC was the first metro system in the country to initially start this UPI facility on select TVMs on Noida and Ghaziabad section in 2018.
With the current exercise, TVMs at over 125 stations have already been upgraded across the Metro network offering faster, more convenient and secure mode of payment to streamline ticketing services and contribute to the overall modernisation of public transportation in Delhi/NCR while the remaining TVMs with UPI facility will be extended within a week’s time.
For the present upgrade, the DMRC engaged the consortium of Revenue Collection Systems (Thales), France SAS and Paytm Payments Bank for executing this upgrade of complete ecosystem of Automatic Fare Collection (AFC) system which enables travel through QR Tickets, NCMC, etc.
The DMRC in the recent past has already launched various other initiatives to facilitate easy top up of smart cards/sale of tickets to avoid queues and save time at stations. This includes the option of mobile QR tickets through the metro travel app; Whatsapp-based ticketing on the Airport Line, net banking using dmrcsmartcard.com, mobile wallets, NCMC compliant cards, etc.
