Table of Contents
- How to use Jansunwai-Samadhan portal through IGRS Uttar Pradesh?
- Details required to register complaint on Samadhan, UP
- How to track complaint status on Jansunwai?
- How to send reminders on the Jansunwai-Samadhan portal regarding your complaint?
- Feedback on anti-land mafia portal
- Anti-bhu mafia task force in Uttar Pradesh
- Jansunwai portal’s mobile app
- FAQ
Thousands of hectares of land in Uttar Pradesh have fallen into the clutches of the bhu mafia or the land mafia. While the authorities are cracking down on such cases, many cases also go unreported. In 2017, UP chief minister Yogi Adityanath launched an ‘anti-bhu mafia’ portal, to enable anybody to report instances of land grab by individuals, gangs and companies. This became essential, given the numerous cases where government land was usurped and used for private, illegal construction. The bhunaksha Uttar Pradesh portal does provide some relief to prospective plot buyers but at the same time, it is also important that individuals should know where to go, in case they need to report illegal constructions or if they come across gangs operating in nexus with private developers. The Jansunwai-Samadhan portal is the answer.
How to use Jansunwai-Samadhan portal through IGRS Uttar Pradesh?
Step 1: Log on to the official website of Jansunwai. If you are logged in to IGRS, you can see the Jansunwai facility on your right hand side under ‘Nagrik seva’ or citizen services. Click on it to be led to the dedicated portal.
Step 2: Register your grievances by clicking on the ‘Register Grievance’ option. Note that the following cannot be treated as grievances under this section:
- RTI Matter
- Sub-judice matters
- Suggestions
- Demand for financial assistance or job.
- Grievances of government employees concerning their service matters, including transfers, unless they have used all available redressal options in their department.
If your complaint does not fall under the above-mentioned categories, you can proceed to register your complaint, by filling the registration form. You will need to enter your mobile number, email address and captcha details.
Read all about bhu naksha in Indian states
Details required to register complaint on Samadhan, UP
An OTP will be sent to your phone number. On verification, you will be asked to provide the details of your complaint which include:
- Whether or not it is a group complaint
- Name, father/husband’s name
- Gender
- Email ID
- Aadhaar number
- Type of complaint – whether demand/complaint/suggestion/others
- Grievance category
- Complaint/demand/suggestion area information
- Residential address
- Reference documents
Make sure you save the complaint number for future reference.
How to track complaint status on Jansunwai?
Once registered, your complaint can be tracked too. Simply enter the complaint number, mobile number, your email address and captcha code.
How to send reminders on the Jansunwai-Samadhan portal regarding your complaint?
If the complaint has not been picked up, you can send reminders, as well. Simply enter the complaint number to proceed.
See also: Property registration charges in UP
Feedback on anti-land mafia portal
Have suggestions or feedback for the Anti-Land Mafia portal or the task force? Choose the ‘Give Feedback’ option on the portal to do so, for disposed complaints only. You will need to enter the following details – registered grievance ID, registered mobile number, registered email address, satisfaction rating, feedback and captcha details.
Anti-bhu mafia task force in Uttar Pradesh
The UP government has established a task force that will deal with land mafia within 15 days of receiving a complaint regarding illegal land operations. The task force was constituted under the chairmanship of the chief secretary at the state level, mandalayukt at the divisional level, district magistrate at the district level and SDM at the tehsil level. This task force will also monitor the removal of illegal occupations from land owned by the government, private, religious institutions, establishments, charitable trusts or unclaimed properties. This task force will also identify the land mafia who occupy this land. The Anti-Land Mafia Task Force is also expected to prepare the list of illegal possession in all the districts.
Jansunwai portal’s mobile app
To ensure that every citizen can access Jansunwai, the UP government launched a mobile app, for registering citizen’s grievances/suggestions. The app is linked to the Jansunwai IGRS portal of the state government. When you register a complaint through the app, a unique reference number will be generated. Keep this number handy. You will be able to track the progress of grievances, send reminders and also give feedback after disposal of the complaint.
FAQ
What are the services available on the Jansunwai, Uttar Pradesh portal?
Apart from registering complaints regarding bhu-mafia and land grab, you can also register complaints regarding government officials/departments through the portal that comes under Jansunwai. You can also track infrastructure developments and the status of funds and spending and the latest schemes, as well.
How can I contact Jansunwai, UP?
You can write to Jansunwai, UP at jansunwai-up@gov.in. If you wish to send feedback or suggestions, use the ‘Send Feedback’ option on the landing page of Jansunwai, UP.
Can I login to IGRS Jansunwai through my smartphone?
Yes, you can login to the Jansunwai app which is available and compatible with all mobile devices.
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