Axis Bank Limited provides digital banking services to its customers, including mobile banking. Customers can easily access several banking-related services using a smartphone, with Axis Bank’s mobile banking application. In addition, their mobile banking services are available through various other products such as BHIM Axis Pay UPI App, SMS banking and Axis OK (an app for mobile banking purposes).
Axis mobile banking services and features
Axis mobile banking services include basic banking-related services, retail and business loans and instant opening of savings accounts.
See also: How to check Axis Bank loan status
The complete list of services that one can find are as listed below:
- Accounts
- Axis active
- Bill pay
- Credit card
- Debit card
- Demat
- Transfer
- FD/RD
- Forex cards
- Loans
- Mutual funds
- My privileges
- Near me
- Offers
- UPI
- Property search
- Recharge
- Reward points
- Scan and pay
- Services
- Support
The SMS Banking service by Axis Bank enables customers to obtain information through automatic alerts and SMS requests.
- Automatic alerts: Under automatic alerts, customers receive auto-generated alerts on their registered mobile number for every transaction using a card, mobile banking or internet banking. Customers also get SMS alerts for transactions above Rs 5,000 initiated through a bank branch or cheque. For a savings account with two or more holders, every account holder who has registered their mobile number will receive these alerts.
- Notification for bill payment: Individuals registered for bill payment services will receive automatic notifications on their mobile numbers about pending payments.
- Non-transactional service request via SMS: To avail of this service, one must send an SMS with the required keyword to the SMS Banking number, +918691000002 or 56161600. One can avail of the following services in this category:
- Balance check
- View recent three transactions
- Status check for cheques
- Locate nearest ATM
- Request for customer ID
- Tracking Demat account balances
- Request for chequebook
- Transactional service request via SMS: Transactional services such as mobile, data card and DTH recharge are available in this category. To avail of the service, one must send an SMS to 56161600 or 8691000002.
The charges levied on all savings account holders registered for an SMS banking facility, except NRIs, is Rs 15 per quarter, exclusive of taxes, with effect from June 15, 2013. One can unsubscribe by approaching the nearest branch or ATM.
see also about: axis bank balance check no
Axis mobile banking benefits
Axis Bank’s mobile banking facility provides access to banking services anywhere, minimising visits to a bank branch. Some of the benefits include:
- Convenience: With Axis Bank’s online mobile banking facility, an individual can perform various banking transactions or avail of bank-related services from any location.
- Secure: The Axis Bank netbanking and mobile banking facilities are safe to operate with extra levels of authentication during transactions.
- Saves time: Online transactions can be done quickly without waiting in long queues.
- Access to various services: The Axis Bank mobile app is an all-in-one application that enables the management of bank accounts, credit cards, forex cards, Demat accounts, FDs or RDs, loans, mutual funds and other services.
- Hassle-free payments: Bill payments can be made using Bharat QR or scanning QR codes at any merchant outlet.
- Loan applications: One can apply for loans and look for properties and projects through the mobile banking facility.
- Add-on services: A customer can book flight and train tickets through the Axis Bank mobile app.
- Updates: The mobile banking application sends automatic updates to remind customers about pending bill payments and scheduled payments.
See also: Axis Bank login: Your guide to Axis Bank internet banking
Axis Bank login: How to register for mobile banking?
Registering your mobile number with Axis Bank is a prerequisite for the mobile banking facility. This can be done in the following ways:
Visit an Axis Bank ATM
- Go to an Axis Bank ATM.
- Insert your debit card.
- Submit your PIN and choose ‘Registrations’ from the menu.
- Choose the ‘Mobile Number Update’ option.
- Enter your mobile number and update the registered mobile number.
Visit the Axis Bank branch
Customers can submit their application for registering or updating their mobile number at the nearest Axis Bank branch. Fill out the ‘Customer Request Form’ with relevant details to update your mobile number.
To activate mobile banking services, download the Axis Bank mobile app from Google Play and Apple App Store and follow the steps mentioned below:
- Open the application. Click on ‘Login’.
- You will receive an SMS to verify your details.
- After the verification procedure, provide your name and set the mPIN.
- Once you set the password, you can log in to the Axis Bank mobile app.
- Verify your account details either through your debit card or internet banking credentials.
- You will be able to access mobile banking services and carry out several banking-related transactions.
Axis Bank mobile app: How to log in?
- Download the official Axis Bank mobile banking app.
- Click on the ‘Login’ option.
- New users must complete the registration process.
- Registered users can proceed to log in by entering the login ID and mPIN or through a pre-set fingerprint identification.
See also: All about Axis Bank credit cards
Axis Bank login: Procedure to change Axis Bank mPIN
One requires an mPIN, a four-digit code, for accessing Axis Bank mobile banking. It is important to change the code regularly to ensure secure digital transactions. The steps to change the mPIN are:
- Open the Axis Bank mobile app.
- Choose the ‘Change mPIN’ option under the ‘Settings’ menu.
- Provide the current mPIN and create a new mPIN.
- Log in to the app using the new mPIN.
In case you forget your mPIN, you can reset the mPIN by following these steps:
- Open the Axis Bank mobile app.
- Click on the ‘Forgot mPIN’ option.
- Verify the details and set the new mPIN.
- Login with your new mPIN.
Axis OK mobile app
Axis OK is a secure mobile banking application that can be used even offline. At present, this application is available only on Android devices. One can use the application without any registration and it requires an SMS facility for transactions.
- Download the Axis OK mobile app from the Google Play store.
- Install the application on the phone that has your registered mobile number.
- Send a login request from the registered mobile number.
- Ensure that the registered mobile number is inserted in the primary SIM slot in dual-SIM mobile phones.
See also: All about Flipkart Axis Bank Credit Card
BHIM Axis Pay
BHIM Axis Pay is a UPI application available on Google Play and Apple App Store and enables secure and instant money transfers using the UPI ID. In addition, one can access other services such as bill payments, ticket booking, mobile recharge and instant credit card applications. The application can also be linked to other bank accounts.
The steps to use the app are as follows:
- Download and install the BHIM Axis Pay app from Google Play store or Apple Store.
- The app will verify your mobile number and mention the list of banks linked to that number.
- Choose a primary bank account. You can later add other bank accounts.
- You will get the option to set a Virtual Payment Address (VPA)/UPI ID.
- The bank account will be linked to this UPI ID and the app would be ready to use.
Axis Merchant App
The Axis Merchant App is a multi-lingual, digital payment application for businesses. It provides features such as Bharat QR payments, SMS payments and access to payment reports.
Axis NETSCURE
Axis NETSCURE is an enhanced security feature and a two-factor authentication service by Axis Bank for secure digital transactions. It offers a NETSCURE code for performing transactions.
Axis Tap and Pay
It is a hands-free payment service introduced by Axis Bank. It enables contactless payments for NFC-enabled phones.
FxConnect
The FxConnect mobile application by Axis Bank is a forex deal booking platform, which provides services such as viewing online streaming rates and instant booking for Cash, Tom, SPOT and Forward deals.
Axis Bank mobile banking: How to change mobile number?
Axis Bank customers can register or update their mobile number by visiting the nearest ATM or bank branch. If you want to get the mobile number updated at the nearest Axis Bank branch, then visit the branch and submit a duly-filled ‘Customer Request Form’ for mobile number updation/registration.
How to update mobile number at the ATM?
Follow the steps explained below to update your mobile number:
- Insert the debit card in the ATM. Enter PIN number
- Select ‘Registrations’
- Now, choose ‘Mobile Number Update’
- A message will appear on the screen ‘Your account number 91xxxxxxxxxxxxx is already registered with Axis Bank. Would you like to update your number now?’ Choose the ‘Update’ option
- Submit the mobile number to be updated
- Re-enter the mobile number to proceed.
Axis mobile banking: Things to remember
- Ensure you enter the correct mPIN to access the Axis Bank mobile app. The PIN will be blocked if you enter an incorrect IPIN three times in a row.
- Inform your bank in case of a change in mobile number.
- Do not share any confidential data on other websites except the registered Axis Bank application.
- Never save banking-related information over your phone.
- In case of mobile phone theft or misplacement, inform the bank immediately by calling customer service to deactivate the IPIN and report the incident at the nearest police station.
- Keep your mobile banking transactions secure by resetting your password frequently.
- Set a strong and unique password with a combination of alphanumeric and special characters.
- Mobile banking can be risky while accessing it while on the go. Avoid entering details in a hurry for any transaction.
Note: GST at the rate of 18% is applicable on all banking products and services effective July 1, 2017.
How to get Axis Bank MPIN?
On accessing the Axis Mobile app for the first time, you must enter the debit card details, including the card number, card expiry, and 4-digit card PIN. The registration process generates a security code that is sent through SMS. After confirmation of the code, the MPIN screen is displayed that enables the customer to set the 6 digit MPIN.
Who are eligible for using Axis Bank Mobile Banking app?
Axis Bank Mobile Banking app can be accessed by Axix Bank customers who are savings account holders, current account holders and NRI customers.
FAQs
What is the login ID for Axis Bank credit card?
The Customer ID is provided in the welcome letter and cheque book a customer receives. One can also send an SMS CustID for savings account or CustIDCC XXXX (last 4 digits of credit card number) for credit card only customers to the number 5676782 from registered mobile number to get the Customer ID.
How to activate axis credit card online?
Axis Bank customers can activate their credit card through Axis Bank mobile banking app, Axis Bank netbanking, or at the nearest ATM.
Can I register for Axis Bank Mobile Banking without Axis Bank Netbanking user ID?
Axis Bank customers can register for Axis Mobile mobile banking by using their Axis Bank debit card credentials.
Harini is a content management professional with over 12 years of experience. She has contributed articles for various domains, including real estate, finance, health and travel insurance and e-governance. She has in-depth experience in writing well-researched articles on property trends, infrastructure, taxation, real estate projects and related topics. A Bachelor of Science with Honours in Physics, Harini prefers reading motivational books and keeping abreast of the latest developments in the real estate sector.