The Maharashtra government launched the CSC scheme known as the Maha e-Seva Kendra to provide numerous government-to-citizen services pertaining to land records, pension schemes, ration cards and B2C (business to consumer) services, including utility payments, railway tickets, banking and agriculture. The state government also introduced the online facility for CSC services, Mahaonline, to enable citizens to access essential services from anywhere. The Common Service Centres (CSC) scheme is one of the key projects launched under the National E-Governance Plan.
Mahaonline is a joint venture of the Maharashtra Government and Tata Consultancy Services (TCS) established in 2010. About 25 government departments are integrated with the Mahaonline services.
What are Common Service Centres?
Common Service Centres or CSCs are access points for delivering essential public utility services, social welfare schemes, healthcare, education, agriculture and financial services. In addition, these access points also offer several B2C services to the public across rural and remote areas. The CSC scheme is among the mission mode projects spearheaded under the Digital India programme.
Mahaonline benefits
The services offered by Mahaonline portal, which are being availed by over 75,000 citizens per day, have reduced the need to wait in long queues at government office for accessing services and documents, online lotteries, online tickets for national parks, etc. Thus, it has also ensured greater transparency in such in government-related dealings.
MahaOnline provides required support to various government departments pertaining to information technology from development of websites to complex web applications and mobile applications. It also offers SMS gateway and payment gateway facilities to these departments and civic authorities.
There are a host of services, including CSCservices, available for the citizens through the Mahaonline portal as mentioned below:
- Maha e Seva Kendra: The e Seva Kendras provide various types of certificates, licenses, and other services.
- Online recruitment portal: The Maha-Recruitment CSC portal caters to all stages of the government recruitment process
- Online lottery: The portal provides the facility to apply for auto rickshaw licenses and online lottery at the Regional Transport Office.
- Sangram Kendra: Under the e-Panchayat project, various Zilla Parishads, Panchayat Samitis and Gram Panchayats have been equipped with computer facilities to make services easily accessible to the citizens. The centers have been renamed as Sangram. All Sangram Kendras have been awarded the status of CSC (Common Service Centre) in Maharashtra.
- Online access: MahaOnline provides online admissions system for the Distance and Open Education Institute of the University of Mumbai. Services such as online Candidate Registration, Online application, etc. are available on the portal.
- E-KYC: MahaOnline has introduced the KYC process for citizen centric services, including Name change publicity, Publicity of change in religion, and Publicity of change in date of birth.
- SMS Gateway: Government departments uses the SMS Gateway system to send important notifications or updates. One should have an account of the concerned department in MahaOnline Mobile Service.
- Website development: MahaOnline provides various services including website development, and training and assistance to various government departments.
- GIS: GIS is among the other services MahaOnline, which is a technology essential for handling information.
- Payment gateway: MahaOnline Payment Gateway serves as an eCommerce Services API to authorise payments for various e-services.
Read about : CSC login
CSC Mahaonline Services
The Maha e Seva Kendras across the state provide citizens with the facilities for registration, application and downloading of important documents. Citizens can check the CSC Mahaonline portal to view the list of services that includes:
- Application for 7/12 transcript, ration cards, Licenses, etc.
- Revenue Department services – Issuance of income certificate, caste certificate, domicile certificate
- Land Record Department services – maintaining land records, issuing property card, etc.
- Pension schemes
- Services related to Agriculture, Transport, Banking, and Railway ticketing
- Services by Housing Department – MHADA including No dues certificate, No objection certificate for rent, etc.
How to avail CSC Mahaonline services?
The CSC Mahaonline services portal provided by Maharashtra Government enables citizens to obtain important documents such as licenses, 7/12 transcript, domicile certificate, caste certificate, etc. and avail other services by the Maha Seva Kendra.
The Maha Seva Kendra are centres that have been set up to connect the district administration and citizens for the smooth electronic delivery of various services. The centres are managed by individuals or trusts known as Village Level Entrepreneurs (VLEs).
Citizens can follow the below-mentioned procedure to avail the CSC services:
Step 1: Go to the Mahaonline website and click on the ‘Citizen Login’ option at the top of the main page.
Step 2: It will redirect you to an external website https://aaplesarkar.mahaonline.gov.in/. The services available online are displayed on the left-hand side.
Click on ‘New User? Register Here’ option on the right-hand side.
Step 3: On the subsequent page, users will have to register themselves through any one of the two options given.
Once citizens successfully create a profile on the portal, they can go to the main page and log in using their credentials to avail the various CSC Mahaonline services.
After users sign to the portal, they can view the various Department names on the left side of the page. These include Agriculture, Home Department, Department of Industries Energy, and Labour, Inspector General of Registration (IGR), etc. Select the department to get the list of services.
Also read: How to check Maharashtra property details on IGR portal
CSC Mahaonline: How to check application status?
Step 1: Go to the Aaple Sarkar Mahaonline portal and click on ‘Track you application’ option given on the right side of the home page.
Step 2: From the dropdown, select the department and services. Provide the application ID. Click on ‘Go’ button.
The application status will be displayed.
How to check the list of Maha e-Seva Kendras?
To view the list of Maha e-Seva Kendras available across the state, visit the Mahaonline website home page. Click on ‘Maha E Seva Centres’ under ‘Our Services’.
On the next page, click on the ‘Click here to see the list of Maha e Seva Kendras’ button.
On the subsequent page, select the District and Taluka to view the complete details of the Maha e Seva Kendras including owner name, address, mobile and email ID.
CSC Mahaonline VLE registration
Individuals who wish to open Common Service Centres should register themselves for VLE. One can apply for Maha e-Seva Kendra VLE registration through this link https://register.csc.gov.in. Explained below is the procedure for Mahaonline CSC new registration.
Click on the specified link ‘Click here to Register’ for VLE registration.
Select the application type as ‘CSC VLE’. Enter the mobile number and Captcha code. Click on ‘Submit’ to proceed.
Registered users can login by clicking on ‘VLE Login’ on the Mahaonline website home page. It will redirect them to an external website https://aaplesarkar.mahaonline.gov.in/. Click on the ‘VLE Login’.
It will redirect users to another page https://cscservices.mahaonline.gov.in/DashBoard/Login.aspx
For CSC Mahaonline Login access, provide user ID and password under VLE Sign In and Click on ‘Login’.
Documents required for VLE registration
- Applicant’s photograph
- Identity proof
- Address proof
- Cancelled copy of cheque/passbook
CSC Mahaonline VLE registration: Application status
Applicants can go to the https://register.csc.gov.in portal and follow the steps explained below to check the application status
Step 1: Click on ‘Status Check’ option under ‘Apply’
Step 2: Enter the application reference number. The number is mentioned in the email applicants would receive after submitting the online application.
Step 3: Submit the captcha code and click on ‘Submit’.
CSC Mahaonline contact number
Citizens can reach out at the below-mentioned address:
MahaOnline Limited,
5th Floor, Trade World, D Wing, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai – 400013
They can also call on the toll-free number: 1800 120 8040
See also: All about Mahabhulekh 7/12 utara
CSC Mahaonline latest news
UIDAI allows Common Service Centres to offer Aadhaar updation services
In 2020, the Minister of State for Human Resource Development (HRD), Communications, Electronics and IT, Sanjay Dhotre, had announced that the Unique Identification Authority of India (UIDAI) had permitted Common Service Centres to provide Aadhaar updation services.
Check out : Read about Maharashtra mahadbt scholarship programme
FAQs
What is the full form of VLE?
The full form of VLE is Village Level Entrepreneur.
Who is a village level entrepreneur?
Village level entrepreneurs or VLEs are the CSC operators that actively work towards delivering various services to the citizens through the Common Service Centres or CSCs.
