MahaRERA Project Search, Agent Search & Complaint Process Explained

Those planning to invest in under-construction properties in Maharashtra must invest only in a MahaRERA-registered housing project for the safety of their investment. The question is, how does one search for a registered project on the MahaRERA website? This step-wise guide will help you find all the information on the website.

Table of Contents

MahaRERA project search: How to find registered projects?

Step 1: Visit the official MahaRERA website. On the top right of the page, choose your language from English and Marathi.

Step 2: Go to ‘Registration’ and select ‘Registered Projects’ from the drop-down menu.

Step 3: In ‘Select User Type’, select ‘Registered Project’ and enter the project name, promoter (builder) name and the MahaRERA project registration number and click on ‘Search’.

Step 4: Key details of the projects will appear on your screen.

See also: RERA full form and RERA Act

How to search for brokers on MahaRERA?

Step 1: On the MahaRERA home page, select ‘Search Registered Agent’ under the ‘Registration’ menu.

Step 2: On the next screen, select ‘Registered Agents’ and provide the agent’s name and his/her registration number and click on ‘Search’.

See also: All about RERA Gujarat

How to file a complaint on MahaRERA?

Step 1: On the MahaRERA official page, click on ‘New Registrations’.

Step 2: Fill in the following details:

User type: Complainant.
State/UT: Select either Maharashtra, Dadra Nagar Haveli or Daman and Diu.
User name: This should be a unique name that you will use to log into the online portal.
Password and confirm password: The password must contain a minimum of eight characters, one upper case letter, one number and one special character.
Email ID.
Mobile number.

Once all the details are filled in, a user account will be created. A verification link will be sent to your provided email ID for confirmation.

Step 3: Log in to the portal with your user ID and password to file your complaint. Click on ‘Accounts’, then on ‘My Profile’. Fill in the following details:

Personal details: First name, middle name and last name
Address: House number, building name, street name, locality, landmark, state/UT, division, district, taluka, village and pin code
Contact details: Mobile number and email ID

Step 4: Click on ‘Complaint Details’, then on ‘New Complaints’ and complete the five-part process.

Part 1: Add complaint

Division: Konkan, Amravati, Aurangabad, Pune, Nagpur and Nashik
Registration number: You will find this number through the steps mentioned in the introduction.
Project/agent name and promoter name: This will be auto-filled.

Part 2: Add complainant

Complainant name
Complainant type: Promoter, real estate agent, allottee or others.
Nature of interest
Address of existing office/residence of the complainant: House number, building name, street name, locality, landmark, state/UT, division, district, taluka, village and pin code
Contact number: Mobile number, office number and email ID.

See also: RBI complaint Email ID

Part 3: Add respondent (Individual against whom you want to file a complaint)

Name
Type
Address

Part 4: Upload documents

Facts of the case: State the facts and the grounds for the complaint in 250 words.
Relief sought: In 100 words.
Interim order, if prayed for: Explain the nature in 100 words.

Part 5: Disclaimer

You will now have to sign a declaration, containing a disclaimer that all the information you have given is true and is not pending before any court of law or any other authority or any other tribunal(s).

Step 5: Click on ‘Payment’ on the left-hand side. A dashboard with all the details will appear for review with a payment button at the end. Click on the button and make your payment online or offline.

See also: CSC Mahaonline: All you need to know about CSC Services in Maharashtra

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Sunita Mishra

An alumna of the Indian Institute of Mass Communication, Dhenkanal, Sunita Mishra brings over 16 years of expertise to the fields of legal matters, financial insights, and property market trends. Recognised for her ability to elucidate complex topics, her articles serve as a go-to resource for home buyers navigating intricate subjects. Through her extensive career, she has been associated with esteemed organisations like the Financial Express, Hindustan Times, Network18, All India Radio, and Business Standard.

In addition to her professional accomplishments, Sunita holds an MA degree in Sanskrit, with a specialisation in Indian Philosophy, from Delhi University. Outside of her work schedule, she likes to unwind by practising Yoga, and pursues her passion for travel.
sunita.mishra@proptiger.com