PCMC Sarathi: All you need to know

Here is everything you need to know about PCMC Sarathi and how it benefits the citizens residing in the Pimpri Chinchwad Municipal Corporation areas

To help its citizens to access civic services, the Pimpri Chinchwad Municipal Corporation (PCMC) has created a helpline portal called PCMC Sarathi. It is a joint initiative between the PCMC and the Pimpri Chinchwad Smart City Corporation Ltd, to create an engagement platform for all its citizens and empower the residents by making them aware about the schemes, facilities and other amenities available in the region. PCMC Sarathi connects its citizens with the corporation.


About PCMC Sarathi

The Sarathi PCMC is an information portal, for assisting residents and tourists. It was launched in 2013 and so far, over a million citizens have availed of its services. The system makes it easier for the citizens to reach out to the corporation and access the civic amenities without any hassles. In order to provide quality services, the PCMC Sarathi also has a complaint window for citizens, where people can submit their grievances and expect resolutions in a timely manner.


Services available on PCMC Sarathi

If you are a resident or property owner in the PCMC area, you can visit the PCMC Sarathi portal and login using your mobile number. Here are some of the services available on the portal:

  • PCMC property tax payment.
  • PCMC water bill payment.
  • Apply for birth and death certificate
  • List of emergency facilities such as ambulances, hospital and police stations available in the area.
  • Latest updates about PCMC schemes.
  • Complaint about unauthorised constructions.
  • Complaint about choking of drainage lines.
  • Information about building permissions.
  • Information about town planning.
  • Information about local body taxes.
  • Information about EWS housing and slum rehabilitation.

See also: A guide to paying PCMC property tax


How to access PCMC Sarathi

If you are a resident of the Pimpri Chinchwad area, you can access Sarathi PCMC in two ways:

PCMC Sarathi mobile app

PCMC Sarathi mobile app


The PCMC mobile app is now available for Android and iOS smartphones. You can simply download these mobile applications, login using your mobile number and access any service you want.


PCMC Sarathi web portal


PCMC Sarathi web portal


You can login to the PCMC Smart Sarathi portal, using your email-ID, after which you would need to verify your mobile number using OTP. You will be able to access all the above-listed services, once you have verified your profile.

See also: All about MHADA Pune Housing Scheme


PCMC Sarathi: Helpline number

Users can also contact PCMC Sarathi helpline, 67333333 directly for any immediate help.

Other contact details:

Phone: 91-020-2742-5511/12/13/14

Fax: 91-020-27425600 / 67330000.

Email: egov@pcmcindia.gov.in / sarathi@pcmcindia.gov.in.

Check out properties for sale in Pimpri Chinchwad



What is the full form of PCMC?

PCMC stands for Pimpri Chinchwad Municipal Corporation.

How do I register a complaint with the PCMC?

You can register a complaint with the PCMC using the PCMC Sarathi portal or mobile app.


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