Maharashtra State Co-operative Housing Societies Federation launches Sahakar Samvad

The Maharashtra State Co-operative Housing Societies Federation has recently launched the Sahakar Samvad, a grievance redressal portal for co-operative housing societies. The online portal can be accessed on https://sahakarsamvadhousingfed.in/.

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According to media reports, more than 1,25,000 housing societies in Maharashtra will benefit from this online facility. The website can be accessed in English and Marathi.

Before the launch of this portal, members of a society had to physically go to the registrar office to file a complaint. This website will provide ease of service and allow people to track the progress and status of each complaint.

Sahakar Samvad: Charges to file grievance

The fee for filing a complaint is Rs 50 per complaint. A person can file over 24 types of complaints using this portal.

Sahakar Samvad portal: Types of complaints that can be filed

Misrepresentation
Share certificate
Membership
Nomination
Non-occupancy charges
Transfer premium
Non supply of copies
Tampering, suppression and destruction of records
Non acceptance of payments/documents
Records and books of society
Annual accounts/reports
Any other matter
Misappropriation/misapplication of funds
Defaulter/disqualified member
Investment of funds
Reconciliation of accounts
Audit/audit rectification report
Non-conducting election
Rejection of nomination in election
Non-convening general body meeting
Non-calling of committee meeting
Resignation by the committee
Non-filing of returns and statement

How to file the complaint on the Sahakar Samvad portal?

Log on to https://sahakarsamvadhousingfed.in/.

Click on ‘Lodge a Complaint’.
On the next page, click on ‘Register a Complaint’.
Enter all the information

You can upload documents by choosing relevant files

Once all data is filled, click on ‘Submit’.

Once the complaint is filed online, it will be directed to the concerned Joint/Deputy/Assistant Registrar of Co-operative Societies for action and resolution. All the complaints will be tracked, monitored and confirmed by controlling officers to ensure timely action.

How to track complaints registered on Sahakar Samvad portal?

On the homepage, click on ‘Track a complaint’.

Enter email id/mobile number and password and click on ‘login’.
If you don’t know the password, click on ‘Forgot Password’.

Enter your mobile number and click on ‘Send OTP’. Reset the password and

Alongside the online portal, a mobile application has been launched by the federation.

Sahakar Samvad: Contact information

For any technical or payment related issues, you can write to support@sahakarsamvadhousingfed.in.

FAQs

Where can you file complaints regarding co-operative housing societies?

You can file complaints online at https://sahakarsamvadhousingfed.in/.

What is the fee for lodging a grievance?

You have to pay a fee of Rs 50 per complaint on the Sahakar Samvad portal.

How many people are expected to benefit from the Sahakar Samvad portal?

Members of over 1,25,000 housing societies in Maharashtra are expected to benefit from this online grievance portal.

How many languages can the portal be accessed in?

The portal can be accessed in English and Marathi.

Who can file a complaint on the Sahakar Samvad portal?

Members or prospective members of a concerned society can file a complaint on the Sahakar Samvad portal.

Got any questions or point of view on our article? We would love to hear from you. Write to our Editor-in-Chief Jhumur Ghosh at jhumur.ghosh1@housing.com

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Anuradha Ramamirtham

With 16+ years of experience in various sectors, of which more than ten years in real estate, Anuradha Ramamirtham excels in tracking property trends and simplifying housing-related topics such as Rera, housing lottery, etc. Her diverse background includes roles at Times Property, Tech Target India, Indiantelevision.com and ITNation. Anuradha holds a PG Diploma degree in Journalism from KC College and has done BSc (IT) from SIES. In her leisure time, she enjoys singing and travelling.
Email: anuradha.ramamirtham@housing.com