Top BPOs in Hyderabad

Hyderabad, known as the City of Pearls, is a bustling economic hub in the centre of India. It has seen the fusion of several sectors, making it a top choice for companies wishing to create a solid presence. There is no denying that the interdependence of Hyderabad’s business environment and the real estate market supports the expansion of the other. In this article, we will examine the effects of BPO (business process outsourcing) firms in Hyderabad and explore how their presence has impacted the dynamics of the real estate market in the city.

See also: Top solar companies in Hyderabad

 

Business landscape in Hyderabad

Thanks to the city’s favorable atmosphere, large sectors have thrived in Hyderabad, creating a diverse commercial landscape. It’s important to acknowledge the city’s different industries, even though our attention will be on BPO firms. With multiple IT parks and businesses, Hyderabad has become a prominent hub for software and IT. Titans like Ford and Hyundai also represent the car sector. Additionally, Hyderabad has established itself as a leader in the healthcare industry as home to renowned medical facilities and pharmaceutical companies. The city’s bustling port powers trade and transportation and serves as the location of leading banks and financial institutions in the banking sector.

Read also: Top FMCG companies in Hyderabad

 

Top BPO companies in Hyderabad

BPO CONVERGENCE 

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founding Date: 2014

BPO Convergence Pvt Ltd is a Hyderabad-based BPO company that offers a range of outsourcing solutions, including customer support, data entry, and back-office services. They are known for their commitment to delivering high-quality customer experiences.

Open Mind Services 

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2007

Open Mind Services Limited is a BPO company in Hyderabad that specializes in providing customer service and support solutions to clients across various industries. They prioritize innovation and efficiency in their service delivery.

Wingspan Global Solutions

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2008

Wingspan Global Solutions is a Hyderabad-based BPO company that offers a wide range of outsourcing services, including data processing, content management, and customer care. They are known for their flexible and scalable solutions.

DRG BPO Solutions

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2018

DRG BPO Solutions Hyderabad is a BPO company that specializes in healthcare outsourcing services, including medical coding and clinical research support. They provide expertise in the healthcare industry.

SourceNXG Private Limited

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2019

SourceNXG Private Limited is a Hyderabad-based BPO company that offers a range of outsourcing solutions, including data entry, data processing, and customer support services. They are known for their data accuracy and efficiency.

Me4U Solutions

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2014

Me4U Solutions is a BPO company in Hyderabad that provides outsourcing services, including data entry, document management, and back-office support. They excel in delivering cost-effective solutions.

Teleperformance Hyderabad

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2001

Teleperformance Hyderabad is part of the global Teleperformance group and offers a wide range of customer experience management and BPO services. They are known for their global expertise in customer support.

Lanco Global Systems

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2013

Lanco Global Systems is a Hyderabad-based BPO company that provides outsourcing solutions in data processing, content management, and customer support. They are committed to operational excellence.

Akron Soft Solutions 

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2015

Akron Soft Solutions Pvt Ltd is a BPO company in Hyderabad that specialises in customer support and data management services. They focus on delivering personalized solutions.

Fedem Consulting

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2018

Fedem Consulting is a Hyderabad-based BPO company that offers a range of outsourcing services, including data entry, back-office support, and customer care solutions. They prioritize client satisfaction and process efficiency.

Medesun Healthcare Solutions

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2003

Medesun mission provides efficient and effective Medical coding training and Medical Billing Training. Their services allow students to build their careers, physicians to increase their revenues and employers to enjoy success as a result of the efficiency of their employees.

DataAngle Technologies

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2014

DataAngle Technologies is an ITES and Project Consulting firm providing expertise services in Business Process Outsourcing (BPO), Market Research, Recruitment and Development. They specialize in providing innovative, reliable and cost-effective Business Process Outsourcing (BPO) Services to customers across the globe for key business processes for both voice and non-voice. They also specialize in Business Process Outsourcing (BPO) of key business processes. 

Capri BPO Service

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2005

Capri BPO Services is a promising BPO service provider from Hyderabad, India. Capri BPO, a subsidiary of Capri Service Inc. USA began its journey 12 years ago. Founded by highly experienced professionals, the outsourcing firm was established to provide a top-notch offshore substitute to US and UK businesses keen to outsource. It is based on robust telecom infrastructure, performance management tools, proven training programs, effective concepts and strategies for quality management in combination with latest in care technology, we bring about the best in people, process and technology, exacting global standards.

BackOffice Associates

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2008

BackOffice Associates, LLC, doing business as Syniti, provides information governance and data migration solutions. The Company markets its services to companies employing SAP software in the industrial engineering sectors. Syniti serves customers worldwide.

Ozonetel Communications

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2007

At Ozonetel, they offer secure, cloud-based communication solutions and provide a better customer experience at a lower total cost for contact centres. They are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace.

Quislex 

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 2004

QuisLex is an award-winning leader in the legal services industry.  They  specialize in litigation and data breach document review, contract management, privacy and compliance support, legal spend management, M&A services, and legal operations consulting.  

PKF International

• Industry: Business Process Outsourcing (BPO)
• Location: Hyderabad, Telangana
• Founded in: 1978

Established in 1978, PKF Sridhar & Santhanam LLP firm (PKF International) of Chartered Accountants, carries the legacy of vast experience and varied exposure in the industry. The Indian firm has 6 offices across India and covers clients who have presence in over 50+ towns / cities in India and have handled engagements in over 30 countries across the six continents. The firm has a blend of Accounting professionals with CIA, CFE, CISA and other such professionals to offer a wide range of assurance and advisory services.

 

Commercial real estate demand in Hyderabad

The presence of these BPO companies in Hyderabad has led to a surge in demand for commercial real estate in the city. This demand can be of two primary aspects:

• Office space: BPO firms need a lot of office space to accommodate their expanding personnel. The expansion of new office buildings and business parks contributes to Hyderabad’s suburban and periphery development.
• Rental property: The rental property market in Hyderabad is increased by the entrance of BPO companies. Property owners have profited from the consistent demand for commercial real estate, which has resulted in affordable rental costs and rising property prices. Developers emphasize projects with a mix of residential, commercial, and retail space. This approach creates thriving, self-sufficient neighborhoods by meeting the demands of both BPO professionals and locals.

 

Impact of BPO industry in Hyderabad

The BPO industry in Hyderabad has profoundly impacted the city’s landscape. It has created thousands of job opportunities and led to the development of infrastructure and real estate. Here are some key impacts:

• Job creation: Hyderabad’s BPO industry employs many people and offers employment possibilities to various workers. The migration of professionals has spurred the demand for residential real estate.
• Infrastructure development: To meet the needs of BPO companies, Hyderabad has witnessed the development of modern office spaces and IT parks, which have enhanced the city’s overall infrastructure.
• Economic growth: The BPO sector has significantly contributed to the city’s economic development by luring investment and increasing Hyderabad’s GDP.
• Urban expansion: The demand for commercial real estate has expanded Hyderabad’s urban boundaries, with new business districts and residential areas emerging to accommodate the growing workforce.

 

FAQs

Why are BPO companies attracted to Hyderabad?

Hyderabad offers a skilled workforce, a favorable business environment, and excellent infrastructure, making it an attractive destination for BPO companies.

What services do BPO Convergence Pvt Ltd offer in Hyderabad?

BPO Convergence Pvt Ltd offers a range of outsourcing solutions, including customer support, data entry, and back-office services.

Are there any healthcare-focused BPO companies in Hyderabad?

DRG BPO Solutions Hyderabad specializes in healthcare outsourcing services, including medical coding and clinical research support.

Which BPO company in Hyderabad is known for its commitment to quality?

BPO Convergence Pvt Ltd is known for its commitment to quality in providing outsourcing solutions.

Which Hyderabad-based BPO company focuses on efficient outsourcing solutions?

SourceNXG Private Limited is known for delivering efficient outsourcing solutions.

Is Teleperformance Hyderabad part of a global group?

Teleperformance Hyderabad is part of the global Teleperformance group, offering customer experience management and BPO services.

Which BPO company in Hyderabad specializes in data processing and content management?

Wingspan Global Solutions specializes in data processing, content management, and customer care.

Do any of the mentioned BPO companies in Hyderabad offer document management services?

Me4U Solutions provides document management and other outsourcing services.

Which BPO company in Hyderabad is a leader in healthcare BPO services?

DRG BPO Solutions Hyderabad is recognized as a leader in healthcare BPO services.

Which Hyderabad-based BPO company is known as a trusted partner for outsourcing needs?

Wingspan Global Solutions is a trusted partner for various outsourcing needs.

Got any questions or point of view on our article? We would love to hear from you. Write to our Editor-in-Chief Jhumur Ghosh at [email protected]